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Garcia INFINITI
Albuquerque, NM
203 Reviews
Since 1989, INFINTI has been the leader in luxury car innovation and quality. At Garcia INFINITI, we have a commitment to bringing this same dedication to quality to your car-buying experience. If you are in the market for a new or used INFINITI, our friendly and knowledgeable staff are ready and able to find the perfect car for you. We welcome you to come down to our dealership and see why Garcia INFINITI is the best source for INFINITI cars, SUVs and crossovers in Albuquerque and Santa Fe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 203 reviews
February 22, 2015
Purchase experience was pleasant and efficient My purchase of a used Infiniti M37S was a pleasure at Garcia Infiniti. From the initial test drive with knowledgeable salesperson Rachel to finalizing My purchase of a used Infiniti M37S was a pleasure at Garcia Infiniti. From the initial test drive with knowledgeable salesperson Rachel to finalizing the deal and trade with Shane I was treated with friendliness and respect. They were thoughtful of my time and worked to ensure a positive experience. They were low pressure but offered services that were appropriate and priced right. On a busy Saturday they worked like a well oiled machine. My vehicle was delivered by a Tosh who was a pleasure as well. Carlos Garcia reminded him of an issue with the car that was resolved the following business day. I love my new car and look forward to experiencing this same level of service for years to come. More
by DAH
Employees Worked With
Rachel Tosh Shane Carlos
Helpful July 01, 2014
These guys get it!! I just purchased a 2014 Q50h from these guys last week. My sales rep was Patrick. He was extremely knowledgeable and very helpful and selecting the I just purchased a 2014 Q50h from these guys last week. My sales rep was Patrick. He was extremely knowledgeable and very helpful and selecting the right car. They took the necessary time to answer all of my questions and went out of their way to ensure I found the right car to fit my goals and budget. Carlos helped work the final details on the numbers and provided a fair deal without the usual games. I worked with Pete when it came time to do the paper work. He made the process quick and painless. He offered the extended maintenance programs and a fair price without being pushy. I would highly recommend this dealer and will be back to see them in a few months when I am ready to replace the wife's car as well. More
by cliffordmartin
Employees Worked With
Patrick Hornef, Carlos Garcia, Pete Sanchez
May 27, 2013
I worked with Patrick Hornef and Shane Dolinski to purchase an Infiniti G37X. I requested that it have the same features that my previous Infiniti did and it be delivered to my new residence. Upon del purchase an Infiniti G37X. I requested that it have the same features that my previous Infiniti did and it be delivered to my new residence. Upon delivery, I noticed that a few of the features were missing and I immediately contacted Patrick. He advised me that he would work on fixing these items for me and to sign for the vehicle. I purchased the car in October 2012 and it is May 2013 and everything is still not fixed. No one is returning phone calls, text messages, etc and I have not been reimbursed for the work that has been done to address the missing features as promised. I would strongly advise anyone to rethink doing business at Garcia Infiniti, even the sales manager didn't stand behind his promises. More
by pamela_mo
Employees Worked With
Patrick Hornef and Shane Dolinski
