Garden City Chrysler Jeep Dodge

They have ruined what was a great relationship. I leased two cars from them and used their service department exclusively over the years. I loved their service department. No more. They did some in I leased two cars from them and used their service department exclusively over the years. I loved their service department. No more. They did some insurance work on my Jeep Compass but because of parts delays, only part of the work was done but all the work was paid for by insurance. We could never make arrangements due to scheduling problems on both sides. We have now moved away and they are extremely slow and difficult refunding the money that was paid for the work not completed. They no longer return phone calls and emails from either us or the insurance company. They said they would send us a check but it was for less than the amount they were paid for the work not completed. They won't explain why the amount is lower. They finally sent a check to our old address even though they were specifically given the new address and we don't even know how much that check is actually for. So now, we need to figure out how we get them to resend a check because they are still not replying to requests. They really ruined a good customer relationship and I used to always recommend them. I can no longer recommend them. More

The experience I had with Garden City Jeep was completely unparalleled to any other experience in the dealership I have ever had. For my lease buyout I worked with Eddie Santos Jeff Grimaldos and Jason Masci unparalleled to any other experience in the dealership I have ever had. For my lease buyout I worked with Eddie Santos Jeff Grimaldos and Jason Mascia and they could not have been more helpful! Jeff made the process so seamless so easy that I was completely done with my lease buyout within 30 minutes! I got what I thought was an extremely aggressive rate from my own credit union, and I informed Eddie Santos of it and he managed to beat the rate I had received from my own credit union saving me thousands! When they let you know that their finance team will shop around for the best rate for you they are not joking! This has been the best experience I have ever had with a dealership. When the VIP Automotive Group says that they will satisfy you, they will satisfy you! More

This dealership has the best staff. They helped me get a great deal on my car and it was the best decision I’ve ever made. They helped me get a great deal on my car and it was the best decision I’ve ever made. More

Second time leasing through this dealership, Steven answered all of my questions and made the process very simple and quick. answered all of my questions and made the process very simple and quick. More

We have worked with Eric Ramos over the years at Garden City Jeep. Eric is very patient, goes above and beyond and does not pressure you into making any decisions. Five Stars for Eric R!!! City Jeep. Eric is very patient, goes above and beyond and does not pressure you into making any decisions. Five Stars for Eric R!!! More

I have work with Eric Ramos 3 occasions buying calls for myself and my children every time he explained everything there were no hidden fees no deal of course nothing hidden in the paperwork and he took his myself and my children every time he explained everything there were no hidden fees no deal of course nothing hidden in the paperwork and he took his time to go up everything or everything thank you again More

Eric was very patient and knowledgeable. Eric help me get into my dream truck. He got me a great rate from the bank keeping my payment within my budget. I’ve referred 3 of my friends and my Eric help me get into my dream truck. He got me a great rate from the bank keeping my payment within my budget. I’ve referred 3 of my friends and my older she to Eric and he gave them the same great treatment also helping them get the vehicle that they wanted. After bought my truck Eric reached out to me to make sure I was satisfied with my purchase. I look forward to doing business with Eric in the future. Thank you again Eric . More

I’ve passed this place A MILLION times, never thought about stopping in; my brother pointed it out one day so I went in. Eric Ramos greeted me right away and we got to talking. He was great speaking with about stopping in; my brother pointed it out one day so I went in. Eric Ramos greeted me right away and we got to talking. He was great speaking with, and had me laughing most of the time, guys got a great sense of humor. When discussing what I was looking for, he never rushed me or put any sort of pressure to go with this vehicle or that. In talking out some options, I decided on the Jeep Compass. I wasn’t sure if I’d get the color I wanted, especially since I was in a time crunch, but Eric went 👏🏼AB👏🏼OVE 👏🏼AND 👏🏼BE👏🏼YOND in getting me a beautiful jeep with more bells & whistles than I could ask for, well within my budget. This was such an easy process, I can’t say I was stressed about my decision at any point. I’ll be back once this lease is up. More

I reached out to Garden City Jeep on a whim after seeing my dream vehicle advertised by Garden City Dodge on another website. My biggest concern was purchasing a vehicle sight unseen, given that I live in M my dream vehicle advertised by Garden City Dodge on another website. My biggest concern was purchasing a vehicle sight unseen, given that I live in Michigan, with figuring out delivery logistics running a close second on the stress-meter. Eric Ramos connected with me immediately to discuss all of my concerns. He did a video walk-around with me, took it upon himself to call several dealerships in my area who were willing to purchase my current vehicle, then conference called a shipping company with me (that one of his previous customers had used successfully) to hammer out shipping details for the new vehicle, even going so far as to negotiate a lower price with the broker on my behalf. Eric stayed connected with me the whole way, alleviating some of my anxieties around paperwork and timelines, and always texting or calling me back immediately. My favorite things about working with Eric: 1. Excellent communication. It’s not easy buying a vehicle from almost 600 miles away, but he made it go smoothly, enabling me to have full access to him whenever I had questions or concerns. 2. Friendly, warm, positive demeanor. In no way did I ever feel pressured or like I was being “sold”. He was simply excited for the opportunity to get me into my dream car, and worked hard to make that happen. 3. Honesty and integrity. I was sold a great product that I felt confident purchasing, and he disclosed everything about the vehicle before I decided to move forward with the purchase. 4. He’s a family person. That might not mean much to some in this context, but hearing how one talks about their partner and children speaks volumes to me about their character, and Eric is someone who very clearly puts his family first. I've now owned my beautiful SUV for almost five months and it is truly all I had hoped for. That wouldn’t have been possible without Eric’s help. I’d give Eric and my experience with Garden City Jeep ten stars if I could! TL;DR: Highly recommend, A+++, would buy again, call Eric Ramos like yesterday. More