Garden State Honda

The staff of Garden State Honda were extremely professional and efficient. Moreover, our sales representative Alwyn was extremely friendly and responsive. Finally, the negotiation process was stre professional and efficient. Moreover, our sales representative Alwyn was extremely friendly and responsive. Finally, the negotiation process was streamlined and resulted in a very satisfactory transaction. Thanks. Michael More

This was my second visit to Garden State Honda and my third Honda purchase. I worked with Dave before and as always he was extremely professional and helpful! Dave was accompanied by a new trainee who wa third Honda purchase. I worked with Dave before and as always he was extremely professional and helpful! Dave was accompanied by a new trainee who was also friendly and helpful. Overall my experience was excellent and I will continue to use GSH for all my Honda needs. More

MADE AN INQUIRY OVER INTERNET(TRUECAR.COM) AND GARDEN STATE HONDA CAME TOP 3 DEALERSHIP. THOUGH OTHER 2 HAD INITIAL LOWER PRICES ABOUT $100 OR 2 BUT WHEN I CALLED THEY WERE AGGRESSIVE, SALESY AND MOST O STATE HONDA CAME TOP 3 DEALERSHIP. THOUGH OTHER 2 HAD INITIAL LOWER PRICES ABOUT $100 OR 2 BUT WHEN I CALLED THEY WERE AGGRESSIVE, SALESY AND MOST OF ALL NOT UP FRONT ABOUT ALL THE COSTS. WHEN I GOT A CALL FROM GARDEN STATE HONDA, THE REP WAS STRAIGHT FORWARD ABOUT FEES AND COURTEOUS. SO I GAVE A VISIT AROUND 5PM AND SAT DOWN WITH A GENTLEMEN NAMED MR. SHIN (OF COURSE WITH MY GUARD AND ALERTNESS WAY-UP) FIRST THING, HE EDUCATED ME WITH BASICS AND KNOWLEDGES. THEN HE GAVE A BRIEF TOUR TO THE STOCK ROOM AND TEST DROVE. THROUGH OUT ENTIRE SESSION, NEVER THREW ANY NUMBER OR PUSH. EVENTUALLY I PICKED UP A BRAND NEW ACCORD LX ON SPOT, SIGNED AND DROVE. THANK YOU GARDEN STATE HONDA. More

Never Trust on Garden State Used car dealer and its manager on site. I had very bad experience of buying mini-van recently. These people sells car to two different people at same time (Gready and ill-l manager on site. I had very bad experience of buying mini-van recently. These people sells car to two different people at same time (Gready and ill-legal act of cheating customer) and makes false promise to come next day for pick up. At pick up time they want to sell other car in place of originally negocitated. These cars will be at higher price to make you fustrate and you are scare because of your deposit made. This dealer will waste your time as well make you fustrate by avoiding and keep waiting. Very fustrating, painfull buying experience at this dealer and I am suprise that HONDA company can't do anything with this dealer. This is place where "There is no room of Trust or Truth". More

I bought got a price quote online through the Consumer Reports/zag program. The dealer disclosed the complete cost of my car before I set foot in their shop and honored its quote. Marylynn in the Internet Reports/zag program. The dealer disclosed the complete cost of my car before I set foot in their shop and honored its quote. Marylynn in the Internet Dept was really great to work with and very responsive to all of my e-mails. Other Honda dealerships I received online quotes from were not very good on the phone or via e-mail. I would not trust a dealer who does not make an effort to create a good first impression by training their internet people. If your first point of contact is uneducated about the car, reading from a script or simply not in a rush to respond, then be wary of continuing. I worked with Lisa on finalizing my sale. It was a great experience all around. She even helped us decide to buy a lower end model than the one we were originally looking for, as we decided the bump up in price was for features that were not all that important to us (e.g. gps). My only complaints about the place would be minor. First, a lot of their cars are a few miles away from the showroom, which means you need to be driven to another lot to get a car to test drive. In addition, I had to wait 2.5 hours for my car to be cleaned, etc. It was a Saturday, which is a busy day. I think these complaints are pretty minor. I did not finance, so I can't speak to that department. There were no high pressure tactics to sell warranties or other things that I didn't want. They got me my plates on time. All in all, I was pretty happy. I felt the pricing on my car could be better, but it was a just released and in high demand model, so my only options were to buy a few dollars over invoice or wait 6 months for the hype to die down. I chose to buy now. More

Let me tell you I was very anxious about going through the process of buying a new car since I was not sure if I would be able to pull off any deals with the little money that I got. But in the end I walk the process of buying a new car since I was not sure if I would be able to pull off any deals with the little money that I got. But in the end I walked out happy with the car that I want, the new 2011 Honda Odyssey. This is due to the charisma, the wisdom, and the professionalism of one guy, the Sales Rep. that I met two months earlier Yong Shin. He is very friendly, patient, and totally dedicated to his profession; he treated me as if I was his only customer for that Thanksgiving Eve afternoon. He took time to explore all possible options with me, and put me at ease. Based on the experience that I had with Yong Shin, I will definitely recommend him to anyone like me who feels petrify dealing with car salesman for one reason or the other. By the way did I forget to mention that he offered me a cup of tea on that cold afternoon…? That was a nice treat. More

Since I visited several dealers and gained different experiences, I decided to visit the Garden State Honda in Clifton, I was pleased with the attitude and professionalism of staff.With this message I w experiences, I decided to visit the Garden State Honda in Clifton, I was pleased with the attitude and professionalism of staff.With this message I would like to thank them and would recommend to anyone who purchases a new or old car to visit the Garden State Honda in Clifton and Passaic.THANKS TO EVERYONE.>>>EVERYTHING<<< I wrote above, I wrote in a happy state, due to new car, but my happy situation did not last long, I realized that I was fooled and that they sold the car with a defect.That day when I bought car, I stayed in the Garden State Honda seven hours (12:00 pm till 7 pm) I saw my car for the first time at 6:45 pm, even though I asked several times to see the car,but they always found an excuse, now I know why (I WAS brain washed for 7 hours), I've never had a test drive>>(HOW NAIVE I WAS)<<.At the same time I want to congratulate Douglas Alwin> Sales Consultant <Hamad and Mataro> Lease Manager <, good job guys, you two are experts how to fool and cheat the customer THANKS. More

Before going to Garden State Honda, I went to some other dealerships to shop around but they treated me like I was just a sale and other dealerships made me feel like i was being tricked or mislead. Garden dealerships to shop around but they treated me like I was just a sale and other dealerships made me feel like i was being tricked or mislead. Garden State Honda had the best service and Johnny walked me through the whole process. He talked to me able features and prices and what would work best for me and my budget. I felt great about the whole experience! I will definately recommend Johnny and Garden State Honda to everyone I know and go there from now on for all my dearship needs. More

This is the eighth car we have leased from this dealership. Honda makes an excellent automobile. I always deal with the same salesperson. He's friendly and knowledgeable. The service department is dealership. Honda makes an excellent automobile. I always deal with the same salesperson. He's friendly and knowledgeable. The service department is excellent. Always within the estimated time for repair or service. The only negative thing I would say is that the service is a little pricey I have and would recommend this dealership to friends and family More

This dealership tried to charge me $4,000 for a transmission which was under warrantee. I contacted Honda NA and they got me my new transmission, but if I hadn't been diligent, I might have paid o transmission which was under warrantee. I contacted Honda NA and they got me my new transmission, but if I hadn't been diligent, I might have paid or dumped the car. Several red flags came up. I bought the auto new from this dealership's previous owner, but they said they wouldn't honor my agreement with the previous owner. They kept me waiting 3 hours for a service, but I realized after I drove away that they never performed the service. A letter of complaint to the owner, Tim Burns, went unanswered. More