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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
325 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 325 reviews

May 09, 2024

Noah took exceptional care of us today. I explained to him when dropping off my truck that I build relationships with my car dealers and I need him to be my go to guy going forward. With to More

by David.lomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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May 11, 2024 -

Gene Messer Ford of Amarillo responded

That's great to hear! Noah is committed to providing excellent service and building lasting relationships with customers like you. We appreciate your feedback and look forward to serving you in the future!

Helpful
May 08, 2024

The scheduling was easy, reminders were helpful but not too numerous and the service was prompt, polite and professional. More

by thomlj1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Roach
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May 09, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 08, 2024

Great service and very professional team. Good and fair price and waiting time very fun with all the amenities available on the waiting hall More

by isaias3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 10, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 07, 2024

I've always been treated great whenever I go here whether it's the sales department or the service department More

by fooman8117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 08, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 06, 2024

Good at listening to what are needs where. very kind people Always ready to serve More

by Lydianix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Daniel P
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May 08, 2024 -

Gene Messer Ford of Amarillo responded

It's great to hear that you had a positive experience with our team! We strive to listen to our customers' needs and provide excellent service. Thank you for choosing us!

Helpful
May 02, 2024

Great service today. I really appreciate it!!! I dropped off my car early and it was completed in a very timely manner and delivered to my house. More

by paetfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 04, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 01, 2024

They had a good selection and the process went smoothly. I am enjoying my new vehicle. More

by kerry.kamp
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 03, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We're thrilled to have delivered a smooth sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 30, 2024

Great service and sales … you can always count on Gene Messer for excellent service and fair pricing More

by Gatorrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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May 02, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

After I called they got me in the next day but did not check car till the next day and repaired the next day. So two days of a rental car was a little unexpected on top of the repair costs. Tim was very More

by jillwhe0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
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Apr 30, 2024 -

Gene Messer Ford of Amarillo responded

You're welcome! We're glad that Tim kept you informed and that the repair was done according to what you could afford at the time. We understand that unexpected rental car costs can be challenging, and we appreciate your understanding during this process. We're here to ensure your satisfaction and make your experience with us outstanding every time!

Helpful
April 25, 2024

Wait was a little long but always do good work. Thank you for always giving me great service . More

by Shermancrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 27, 2024 -

Gene Messer Ford of Amarillo responded

You're welcome! We apologize for any wait you experienced but are glad to hear that you consistently receive great service and quality work. Thank you for choosing us!

Helpful
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