Back

Gene Messer Hyundai

Lubbock, TX

4.4
332 Reviews

4025 West Loop 289

Lubbock, TX

79407

Directions

By Type

Showing 332 reviews

October 31, 2024

The Store was very clean and had an inviting environment, Ivan did great meeting us in the parking lot. More

by nery.venegas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Munoz
October 26, 2024

Professional and courteous assistance everytime. Thanks! Simple as that! Extra words to make it count! More

by bstrickland1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 28, 2024 -

Gene Messer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

The service shop is obviously short staffed so phone wait times can be very long, but the folks who are there are fabulous, especially service associate Cody. More

by lyjesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 26, 2024 -

Gene Messer Hyundai responded

Hello Lyjesm, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (806) 785-7853.

October 24, 2024

Quick and easy to get in. Informative on my problem and what needed done . Blah More

by lesparker1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 26, 2024 -

Gene Messer Hyundai responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

Cody is great! So personable and friendly. Made sure that we got taken care of in a timely manner More

by Kam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody!
Oct 25, 2024 -

Gene Messer Hyundai responded

Hi Kam, we're happy you found Cody to be so supportive during your experience here at Gene Messer Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2024

Always friendly and quick to care of their customers and answering questions we as customers might have or not understand More

by terriegg1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Gomez & Victoria
Oct 20, 2024 -

Gene Messer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

They are always courteous. Answer any questions and let me know any suggestions they may have about my pickup care. Explain what future service should be. More

by Crhdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 19, 2024 -

Gene Messer Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Hyundai! We look forward to your next visit! Take care!

October 18, 2024

This dealership has had eleven months to fix the warranty without voiding it. We, as in both my daughter and I bought this car and alerted dealership right away, again at first service and just today at seco More

by maflew
Recommend Dealer
No
Employees Worked With
All and GM
Oct 25, 2024 -

Gene Messer Hyundai responded

maflew, I apologize that you experienced a problem in service with your warranty. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Brendan Cimino General Manager bcimino@GeneMesser.com

October 15, 2024

We are going on a trip and they have me running today and ready to go. More

by parke86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 18, 2024 -

Gene Messer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2024

The employee who helped me Cody, he did an amazing job. He made sure everything was done right and smooth. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 18, 2024 -

Gene Messer Hyundai responded

Hi Alexis, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...