Gerald Jones Honda

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Gerald Jones Honda:
We purchased a used car from Gerald Jones and were initially very happy with it. After only a few short days, we had serious problems with engine oil. Turns out, when they performed the oil change they promised, they forgot to fill it back up with oil. The salesman told us it wasn't the first time they had drained oil from a car and forgot to replace it. Luckily, it doesn't seem that any serious damage was done, but that was only because we were able to take care of the problem ourselves. Also, when I went to the DMV to get new license plates, they told me the car title was in some else's name. The dealership took almost 8 weeks to get the title straightened out, and that was only because I was calling their office every single day and showing up in person every other day or so. The woman who was supposed to be handling it went out of town and apparently didn't tell anyone else in the office that there were problems with it. When they finally claimed to have it done, it wasn't our car but another customer with the same last name. We ended up having late charges from the state because we couldn't register the vehicle in time. Eventually Gerald Jones covered the fees, but only after a lot of headache. I wouldn't trust them to work on my car or be able to properly sell me another one. I won't be going back.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Gerald Jones Honda:
Me and my fiance took our 93 prelude to Gerald Jones Honda for repairs. While our car was being fixed we were approached by Mr. Clough Campbell. He was just doing his job, so we were asking him questions concerning a new car. Well I don't have a job and my fiance was going through bankruptcy, so we knew that we would not be able to purchase a car. However my mom bought us a car three days later. Everything that was promised turned out to be a lie. Now we can't register the car because we need a bill of sale and a title for the car. The car was repossed and we can't locate the previous owner. They want us to do all the foot work to locate this information. I have called them and left numerous messages to call me everyday. Still no response. The car payment is due on the 12th and we can't even drive the car because the title is nowhere to be found.

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