Germain Honda of Naples

Upon entering the dealership, I was promptly and courteously greeted and assistance was offered. I was made to feel comfortable and pressure was never applied to me to rush or make a fast decision, courteously greeted and assistance was offered. I was made to feel comfortable and pressure was never applied to me to rush or make a fast decision, nor was any particular type or color of veheicle suggested or presented. I was made to feel that I was free to take all the time I needed in asking questions and I was given full opportunity to explain what I wished to purchase and the price range that would fit into my budget. I felt like every effort was made to find me the car I wanted to lease at a price I could comfortably afford. The showroom was clean and well lit and the restroom facilities were spotless. I the leasing experience was a pleasure, and when I got home with the car, I felt good about what I had done. More

These guys were all terrible once the sale was over! Once I had issues with a new car they were completely unprofessional, condescending and rude. Never trust these guys-they are only there for the sal Once I had issues with a new car they were completely unprofessional, condescending and rude. Never trust these guys-they are only there for the sale and then you are on your own...2010 Honda CRV...messed up my window tint 3 time so far and also scratched my car when the changed the pinstripe which was coming off...still coming off and now is coming off and damaged still...stay away The customer satisfaction manager contacted me after I left feedback...he made promises, but never followed through...like the rest of them. Still have a damaged (NEW) car from them and still unhappy...they did not even get the info on the title the way we wanted it... More

I had the privilege of working with 3 wonderful gentlemen at this dealership. They were curteous, patient, and very kind to both my father and myself through the entire experience. This was my first car that at this dealership. They were curteous, patient, and very kind to both my father and myself through the entire experience. This was my first car that I was purchasing myself; my dad came as support and these gentlemen took the time to explain everything necessary and answered any and all questions that I or my dad had. I was so impressed with my car-buying experience. Everyone in the dealership was warm and pleasant. I look forward to encouraging my brother (and others) to purchase a Honda at this particular dealership when the time comes. And of course, the car is wonderful! I give the highest ratings possible for the Germain Honda of Naples. More

Warm greetings from all. Salesperson focused on vehicle I was interested in. Allowed me to examine vehicle without interruption. Not pushy or agresssive. Then, he gave a pleasant informative overview of that was interested in. Allowed me to examine vehicle without interruption. Not pushy or agresssive. Then, he gave a pleasant informative overview of that vehicle with the added benefits of buying a car from Germain Honda. Price/financing not an issue. Mr. Denizeri contacted a Fl insurer within the same Company as my home State. Drove home shortly after with my new (love it) car. Germain Honda is now "my" FL Dealership. More

My husband and I were looking to trade in our 2006 Mercedes that was upside down in payments/value. We've leased and purchased Honda's prior from Germain Honda of Naples, so we went to try to make a d Mercedes that was upside down in payments/value. We've leased and purchased Honda's prior from Germain Honda of Naples, so we went to try to make a deal. The experience was great. We left with a 2010 Honda Accord 3-year lease, and payments a little less than the Mercedes. Karen went above and beyond helping us make the deal. A couple months later, my husband found a job with AFLAC and needed a car. Back to the Honda dealership we went looking for another deal. Long story short, Karen helped us again find a certified used Accord, a 2007 with about 26,000 miles. Karen and the dealership worked with us on the price and with minimum out of pocket we purchased the Honda. We are very pleased with Karen and Germain Honda. Thanks!!! More

Seref was a very friendly and personable salesman. He went the extra mile to ensure that I was very happy with my purchase and spent quite a bit of time taking care of every detail, including plate trans went the extra mile to ensure that I was very happy with my purchase and spent quite a bit of time taking care of every detail, including plate transfer and return of my lease to BMW (which was a pleasant surprise). I will continue to recommend Germain Honda and Seref in particular to everyone I know who is in the market for a new car. I bought the car in late April and months later, I am still very pleased with the car and the service I received. More

After suffering from a few bad experiences with salesmen in the past, we were delighted to discover that our worries were over when it came to visiting Germain Honda and being attended to by Serif Denizeri. in the past, we were delighted to discover that our worries were over when it came to visiting Germain Honda and being attended to by Serif Denizeri. In all our years of buying cars, this was by far our best experience ever! And, the most important thing is that we were treated with total honesty and respect. I'll definitely go back to Germain in the future and I'll hope that Serif Denizeri is there to help us. More

I HAVE HAD ONLY EXCELLENT INTERACTIONS WHEN DEALING WITH THE SERVICE DEPT. MAINLY DUE TO DEALING WITH MR DAVE ESPINOSA FOR A NUMBER OF YEARS NOW. THE WAITING AREA IS COMFORTABLE, CIVILISED, AND PROVIDES HOT THE SERVICE DEPT. MAINLY DUE TO DEALING WITH MR DAVE ESPINOSA FOR A NUMBER OF YEARS NOW. THE WAITING AREA IS COMFORTABLE, CIVILISED, AND PROVIDES HOT REFRESHMENTS AND SOMETIMES, COOKIES. THE CAR IS DELIVERED BACK IN A TIMELY FASHION, AS ORIGINALLY PREDICTED, AND THE INTERACTION IS PLEASANT AND STRESS-FREE. More

Germain Honda gave me an honest and fair deal. It was my first "big" purchase, and the first car I bought on my own, so I spent a lot of time researching which direction to go. Looking back on my experienc first "big" purchase, and the first car I bought on my own, so I spent a lot of time researching which direction to go. Looking back on my experience, I can say that they sold me a quality vehicle at a great price. I wasn't hassled or pushed in any direction. They examined my needs with me and made sure that the decision was all mine. They were courteous and respectful when I asked for some time to gather my thoughts. Even after the sale, they continue to make sure that I am completely satisfied with the vehicle and the service I received at their dealership. I would recommend my salesperson, Seref Denizeri, or any of the team members at Germain Honda to any person looking for a great deal on a great vehicle. And when time comes for me to purchase my next vehicle, I will certainly sit down with this dealership to talk again. More

Salesmanship was professional and courteous. Business was done in a timely manner with all of the details attended to. The car was delivered in top condition with a licence provided, full gas tank, and clean done in a timely manner with all of the details attended to. The car was delivered in top condition with a licence provided, full gas tank, and clean. I can think of nothing negative about the dealership or the salesman who attender to me. More