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Germain Honda of Surprise
Surprise, AZ
1,014 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,014 reviews
August 23, 2025
I had an amazing experience at Germain Honda of Surprise thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindnes thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindness, professionalism, and efficiency. He kept me updated every step of the way, quickly arranged a rental, and had my AC repaired in no time. As a military member, I truly appreciate how their excellent service allowed me to stay focused on my duties. Germain Honda of Surprise not only took great care of my car, but also of me as a customer. I highly recommend asking for Kevin if you need service—you’ll be in great hands! More
by amara
Employees Worked With
August 23, 2025
Tracy and Marc were very helpful on email and phone calls as I was doing my research. as I was doing my research. More
by stephenonichols
Verified CustomerAugust 22, 2025
Fast and friendly service! !! Kevin Proo is one of the vast people on staff!!! Thank you. !! Kevin Proo is one of the vast people on staff!!! Thank you. More
by MICHAELM0721
August 22, 2025
Alfredo has been awesome as usual. Knowledgeable, helpful, and giving great advice. The service was quick and friendly. Knowledgeable, helpful, and giving great advice. The service was quick and friendly. More
by Miss Vo
Employees Worked With
August 21, 2025
The car I bought a while back is exactly what I was looking for, and the staff are extremely friendly looking for, and the staff are extremely friendly More
by rcwiklik2008
August 21, 2025
I go to the one in Surprise because it is easier, however the service for an oil change took almost 3 hours. They found a nail in my tire so they did fix but next time I need a oil change I'll go to OilCan the service for an oil change took almost 3 hours. They found a nail in my tire so they did fix but next time I need a oil change I'll go to OilCan charlies. More
by beverlyduell
Employees Worked With
August 20, 2025
I haven’t had a newer car in quite a while and to be honest haven’t had positive past experiences with dealerships. You guys changed my perspective and made it so easy and enjoyable. Even all the check honest haven’t had positive past experiences with dealerships. You guys changed my perspective and made it so easy and enjoyable. Even all the check ins and follow ups after. Great customer service and care. Thank you truly! More
by laraaria
Employees Worked With
Other Employees :
Jacob Davis
August 19, 2025
Easy making an appt. Good service. Updates while you wait. Good customer service. Clean place Good service. Updates while you wait. Good customer service. Clean place More
by bruno2750
Employees Worked With
August 19, 2025
Kevin was very helpful and even followed with a phone call to see if I was happy with my service call to see if I was happy with my service More
by Miketnmaxc
Employees Worked With
August 19, 2025
Tony was great. Got me great deals and help out the best he could do. Got me great deals and help out the best he could do. More
by mariocoker1
