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Germain Honda of Surprise

Surprise, AZ

4.8
862 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 862 reviews

June 20, 2025

Good experience. Excellent job of going over equipment on car. Great follow up with questions regarding Honda link. More

by tack.mike
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Breezy Briese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Personal service, excellent care of the car, pleasant place to wait for the job to be done. Nothing negative! More

by Suzospc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

My dealings were professional at every step. I was greeted at my appointment time and continued through the process in a timely manner until my purchase was complete. More

by dosyoopers
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hawkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Alfredo is always responsive and communicates everything that is going on with my vehicles. I would recommend this dealership to anyone needing service. More

by jlgoolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

All repairs completed as promised. Same day completion in a timely manner, at agreed price which included providing loaner car during the service period. More

by karenpoturalski52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Robert Solis was excellent and took care of all of my issues with fast and friendly service. More

by michael.s.bostwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your positive and efficient service experience. Best Regards, Sassha Motz General Manager

June 19, 2025

Simple process, we were in and out and they did a great job. The communicated timeline and had the car washed upon pick up. Highly recommend More

by kcn424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Germain Honda of Surprise responded

Our goal is to ensure a quality and efficient service experience. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

June 19, 2025

Great Service I was able to get an appointment same morning I call. Provided a ride hom and picked me up after car was finished. Nathan Garcia is an excellent Service Advisor Thanks for the Great Se More

by Tim & Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Germain Honda of Surprise responded

Tim and Val, thank you for your positive review! We are glad that Nate provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

June 18, 2025

Great staff and a very clean space. In and out very quickly. Thank you u ! ! !!!! More

by rebecatm21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 18, 2025 -

Germain Honda of Surprise responded

Providing a quality and efficient service experience is our top priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 18, 2025

Nathan is the best, since the day I bought the car, he has made sure my car was taken care. He keeps it safe for me to drive. Thank you Nathan, I really appreciate you. More

by d10l1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Nate to keep you and your Honda safely on the road mean so much to us all. See you down the road. Best Regards, Sassha Motz General Manager

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