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Germain Honda of Surprise
Surprise, AZ
963 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 963 reviews
August 02, 2025
I like the helpfulness. Very knowledgeable and in tune to what's needed before I ask Very knowledgeable and in tune to what's needed before I ask More
by hoytmi
Verified CustomerEmployees Worked With
August 02, 2025
Everyone was so friendly. Service was completes quickly and technician took very good care of my car Service was completes quickly and technician took very good care of my car More
by Annaconnelly
Employees Worked With
August 02, 2025
GREAT SERVICE! !! HAPPY WITH NEW RIDE! Easy to work with sales and finance. Thank You! highly recommend!!! !! HAPPY WITH NEW RIDE! Easy to work with sales and finance. Thank You! highly recommend!!! More
by PAGAY23
August 02, 2025
Everyone was courteous and professional. Kristina explained everything very well. Waiting room was nice and clean. Kristina explained everything very well. Waiting room was nice and clean. More
by jbeanz74
Employees Worked With
August 01, 2025
Easy to work with. Did the deal exactly as we had agreed to. Best finance dept experience ever. Did the deal exactly as we had agreed to. Best finance dept experience ever. More
by Denise Fritz
July 31, 2025
Germain Honda offers great customer service, especially when compared to other valley Honda dealers (former Arrowhead and Right Honda customer). My service advisor, Kevin, was kind and answered all my ques when compared to other valley Honda dealers (former Arrowhead and Right Honda customer). My service advisor, Kevin, was kind and answered all my questions very well! Could not recommend Germain Honda more!!! More
by bchia8
Employees Worked With
July 31, 2025
Work done per request. Appreciated the full inspection and paper work supplied with necessary explanations. Appreciated the full inspection and paper work supplied with necessary explanations. More
by bandito1
Employees Worked With
July 30, 2025
I’m always satisfied with my service advisor, Nathan Garcia. He’s easy and polite. Garcia. He’s easy and polite. More
by hublive07
Employees Worked With
July 29, 2025
Your service team is always friendly, understanding, and helpful. I did not buy my Honda at this dealership, but I came here because you have John Saunders, who is the Honda Prologue expert and my go-to-guy helpful. I did not buy my Honda at this dealership, but I came here because you have John Saunders, who is the Honda Prologue expert and my go-to-guy. John has a phenomenal attitude and has helped me tremendously. When people ask me where I got my Honda Prologue I tell them, but I refer them to this dealership because of the OUTSTANDING SERV[CE I have received. More
by spatesa6270
July 29, 2025
Tony is an amazing car salesman. Very professional and down to earth. Amazing knowledge and very easy to deal with. Very professional and down to earth. Amazing knowledge and very easy to deal with. More
by bernereyeclinic
