Germain Lexus of Naples

Highly recommend Germain Lexus! Service is excellet at Germain Lexus service dept.!. Beverly is our service advisor and she is outstanding to work with. Friendly and helpful. We h Service is excellet at Germain Lexus service dept.!. Beverly is our service advisor and she is outstanding to work with. Friendly and helpful. We highly recommend her! More

Expect the Best and Receive the Best Everything went like clock work from making the appointment to picking up the serviced Rx 350. Dropped the car off at the scheduled time, John had th Everything went like clock work from making the appointment to picking up the serviced Rx 350. Dropped the car off at the scheduled time, John had the necessary paper work ready for signature and a loaner ready, Three hours later:received a call that all was finished, paid the bill and drove the well serviced SUV off the lot. Thank you, John, for taking such excellent care of the car and making this service appointment an easy "to do" task. More

THE BEST! Sorry but I only know my guy by DJ, He is the best! I highly recommend him as he is very professional, helpful and thorough. He exceeds my expectation Sorry but I only know my guy by DJ, He is the best! I highly recommend him as he is very professional, helpful and thorough. He exceeds my expectations every time. It is because of DJ I will always be a Germain Loyal Customer. Thank you DJ! Jack Lanners More

Beverly Coppola Once again Beverly Coppola made my service appointment a pleasant experience. She was efficient, competent and congenial. Beverly took the time to Once again Beverly Coppola made my service appointment a pleasant experience. She was efficient, competent and congenial. Beverly took the time to explain different service options and offered help reguarding my ignition key. Thanks, Beverly! More

Service a hallmark of Lexus dealships Lexus staff attentive. Cars in great condition. Options of fine vehicles. Atmosphere warm and welcoming. Good Sales and Service teamwork. Short so Lexus staff attentive. Cars in great condition. Options of fine vehicles. Atmosphere warm and welcoming. Good Sales and Service teamwork. Short some staff on our day in and our sales person did double duty in many areas. We were introduced to all the players on the team. We were not pressed or pushed in any way. More

2017 Lexus 350ES This is the second Lexus I have Leased all because of my salesperson Miquel Diaz-Granados. Mike is top notch in my opinion. He anticipated my needs This is the second Lexus I have Leased all because of my salesperson Miquel Diaz-Granados. Mike is top notch in my opinion. He anticipated my needs and desires in a vehicle which I full appreciate and instead of selling me packages on a vehicle that I would never use, he narrowed it down to exactly what suited me. Mike is my sales person for life. So polite, and really listens to what I have to say. Very pleasant experience both times I have dealt with Mike. Everyone at Germain is so friendly and stand ready to assist you, with a smile, for whatever you need. More

Dan Rusinik Got back to Florida to find car battery dead. Jump start failed and car was towed to Germain on Friday evening. Early Saturday Danny was on it, kept Got back to Florida to find car battery dead. Jump start failed and car was towed to Germain on Friday evening. Early Saturday Danny was on it, kept me apprised of status throughout and had me back in car early Saturday afternoon. Really fine effort on his part despite a tight timeframe. More

Very pleasant. Sales people were very pleasant and helpful in showing me what l was looking for without any pressure. I will always come back to Germain Lexus. Sales people were very pleasant and helpful in showing me what l was looking for without any pressure. I will always come back to Germain Lexus. More

Home Service I contacted my service advisory about 4:30pm and Beverly Copolla took immediate ownership in diagnosing the problem and set up Roadside assistance by I contacted my service advisory about 4:30pm and Beverly Copolla took immediate ownership in diagnosing the problem and set up Roadside assistance by Germain Lexus for the morning at 8:30am. Luis came to the house right on schedule and solved the problem immediately. Service was the best ever and the employees were fantastic. More

Very professional and extremely knowledgeable Beverly Capola was extremely professional and listened to my issues followed up and addressed all of them. She is a great ambassador for the service Beverly Capola was extremely professional and listened to my issues followed up and addressed all of them. She is a great ambassador for the service department and the dealership. More