Germain Lincoln
Naples, FL
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Service of 2015 Lincoln MKZ On April 17th, 2015, I brought our 2015 Lincoln MKZ in for service and was greeted by Scott Moessner, your Service Consultant. This was the first ser On April 17th, 2015, I brought our 2015 Lincoln MKZ in for service and was greeted by Scott Moessner, your Service Consultant. This was the first service for the 2015 Lincoln. Scott is a very pleasant young man and explained to me what services the vehicle required in simple terms which I appreciated. The service was completed in a timely manner and I also appreciated the convenience and pleasantness of your waiting area. Steve R. Krevinko, April 19th, 2015 More
Doing business with Germain for over 30 years I started visiting Naples over 30 years ago and have been driving Germain Lincoln's ever since. All of the service personnel have always been very he I started visiting Naples over 30 years ago and have been driving Germain Lincoln's ever since. All of the service personnel have always been very helpful. Justin Yoerger has been my service rep for the past two or three years. I am very pleased with Justin. He is helpful, honest, courteous and knows his business. Thank you. Tom Curcio More
Service review with Justin Yoerger I made contact with the service dept and happened to get Justin Yoerger. Justin was very helpful in getting my 2015 Navigator in to have it checked ou I made contact with the service dept and happened to get Justin Yoerger. Justin was very helpful in getting my 2015 Navigator in to have it checked out for starting problems. He appeared very knowledgable and showed definite concern for my problem. He was very good to work with and treated me like a customer should be treated. Based on my experience you can be glad you have an employee like Justin taking care of your customers. Paul Hart 317-797-3569 More
2015 MKZ I recently purchased a new 2015 MKZ from Germain Lincoln. My sales & leasing consultant, John Sheppard was professional, friendly, and very knowledg I recently purchased a new 2015 MKZ from Germain Lincoln. My sales & leasing consultant, John Sheppard was professional, friendly, and very knowledgeable. John made my new car purchase experience easy and answered all of my questions. Their business manager, Tony Antonucci, is also very knowledgeable and made all of my leasing arrangements quickly and easy. All of the people at Germain Lincoln make purchasing a vehicle a pleasant experience! More
A 5 star experience Called at the last minute to see if my scheduled maintenance could be done. Spoke with Justin Yoerger who had me come in within 30 minutes and took c Called at the last minute to see if my scheduled maintenance could be done. Spoke with Justin Yoerger who had me come in within 30 minutes and took care of everything promptly, professionally and very personably. Instead of taking a loaner (which was immediately offered), I chose to wait the approximate 90 minutes for the work to be completed (which included two recommended additional actions), and worked from the dealership's very fine customer center (good latte...). Work was completed on time, car returned clean as a whistle. This is servicer on the level that I used to expect from BMW, and am so pleased to see it from Lincoln. Great dealership all around. Thanks. Jim Simpson More
New Navigator Service Customer Service Representative Justin Yoerger is as capable as they come! He is friendly, professional, trustworthy and customer focused. The dealer Customer Service Representative Justin Yoerger is as capable as they come! He is friendly, professional, trustworthy and customer focused. The dealers quality of work was excellent and it was completed ahead of schedule. It doesn't get any better. More
Excellent service experience I dealt with Dave Ambrozewicz and had the most comforting service experience I have ever had. I knew at all time what was going on and best of all my I dealt with Dave Ambrozewicz and had the most comforting service experience I have ever had. I knew at all time what was going on and best of all my problem was resolved More
Service Experience I've purchased many vehicles over the years and have never dealt with a Service Representative as capable, friendly, professional, trustworthy and cus I've purchased many vehicles over the years and have never dealt with a Service Representative as capable, friendly, professional, trustworthy and customer focused as Justin Yoerger. I have never looked forward to having my vehicle serviced but I always look forward to working with Justin. He represents Germain Lincoln so very well. More
Purchase of 2015 Lincoln Navigator Wayne Van Deusen The purchase of our 2015 Navigator was truly a pleasure thanks to Sal Cappola. His knowledge of the vehicle and patience was amazing. We were please The purchase of our 2015 Navigator was truly a pleasure thanks to Sal Cappola. His knowledge of the vehicle and patience was amazing. We were pleased to learn Justin Yoerger was still with the service department. He is the essence of customer service. Many thanks to Sal and Justin, More
Great Justin Yoerger was very professional, courteous and very nice to deal with for my recent service appointment. He is a great representation of Germain Justin Yoerger was very professional, courteous and very nice to deal with for my recent service appointment. He is a great representation of Germain Lincoln. More