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Germain Lincoln

Naples, FL

4.4
300 Reviews

13303 Tamiami Trail North

Naples, FL

34110

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Showing 300 reviews

December 13, 2012

outstanding customer service very professional from time outstanding customer service very professional from time of purchase. great follow up would and have told others to visit and take advantage of Will More

by costaki23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Sass
September 25, 2011

Dave and the staff at Germain were so nice to deal with. Dave and the staff at Germain were so nice to deal with. We were very happy with the trade in amount and everyone was very friendly. Dave did a grea More

by costanjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kern
March 09, 2011

Just bought our third car from Bonnie at Germain Lincoln, this dealership has done all maintenance on three of the four Lincoln LS's we own or have owned. Joey service maintenance technicain along with Bob More

by dmadish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Cooper
March 02, 2011

I delt specifically with John Shepard. He exceeded my requirements and expectations. All questions were answered and all requests were handled. He made the purchase of my 2011 MKX easy and somewhat enjoy More

by Leogpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shepard
January 31, 2011

Th epeople that I had dealings with at Germain were outstanding. They had extremely excellent knowledgeable in their respective areas with an ability to communicate and explain, answer any questions More

by John Webb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Cooper, Bob Fredeen
Feb 14, 2011 -

Germain Lincoln responded

Dear John, Thanks so much for taking the time to write such a positive review. We appreciate you kind words and your continued business. Sincerely, Germain Lincoln of Naples

January 28, 2011

Always easy to deal with. I have dealt with them for the last 14 years and every time has been a pleasure. They didn't have the car I wanted, but found one in 4 days - and it was gorgeous. Everyone there re More

by orchis 12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Sell
January 14, 2011

Service was very friendly and staff very efficient in e-mailing me to start with so I had all the information I needed before I went into the dealership to test drive a car.I felt like I was treated with More

by lesleybarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kern,Leslie Sass, Dave Kern, Leslie Sass
Feb 14, 2011 -

Germain Lincoln responded

Thank you Lesley! We are so proud and delighted to have met all your expectations. It is our goal that all of our customers leave our store feeling like you did. Sincerely, Germain Lincoln

December 27, 2010

Excellent atmosphere. Totally informative and answered all questions, and very personal special service. A banner organization where I feel entirely comfortable and confident that I'm getting the best de More

by Bonita "D"
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kern, Leslie Sass, Dave Kern, Leslie Sass
December 20, 2010

The entire process of leasing a car through this dealership was nothing short of amazing. I would recommend Germain to anyone. I live in Ft. Lauderdale but due to the quality of service they provide More

by terrir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Cooper, Leslie, Leslie Sass
December 19, 2010

We were very happy with the service at Germain Lincoln. Will Sell was our salesman. He was very professional & extremely helpful. He spent alot of time explaining the electronics & operation of the car. H More

by Richard Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Sell