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Gervais Volkswagen
Lowell , MA
520 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 520 reviews
December 26, 2025
Great staff, willing to work with you regarding best price to make the sale for you, from salesperson to finance person plus service department. They took care of me in satisfying any questions I had. V price to make the sale for you, from salesperson to finance person plus service department. They took care of me in satisfying any questions I had. Very happy with my purchase. More
by j.reinoldjr
Verified Customer
December 26, 2025
Recently purchased a vehicle(less than a month). The day after purchase we realized there is a significant, dangerous issue with the vehicle. Now we are being told that we have to pay to find out The day after purchase we realized there is a significant, dangerous issue with the vehicle. Now we are being told that we have to pay to find out why the car we just bought is defective and unsafe. This is ridiculous and I hope Gervais VW does the right thing. More
by usmarine1814
December 01, 2025
Nick was very professional and took thr time to explain everything to me. Overall very satisfied with my service everything to me. Overall very satisfied with my service More
by afitz474
November 30, 2025
I always have a great experience with Gervais. Everyone is helpful and professional to work with Everyone is helpful and professional to work with More
by Cabbott
November 26, 2025
Dealership was quick and attentive, and customer service is always great. They keep you in the loop every step of the way. is always great. They keep you in the loop every step of the way. More
by Glalcia
November 16, 2025
Marcos was great! He kept me informed every step of the way during the purchase process of my new vehicle. He kept me informed every step of the way during the purchase process of my new vehicle. More
by kamorowski
Employees Worked With
November 11, 2025
Really friendly, good communication, fixed both issues without any complaints They got me a nice loaner car, were friendly and informative on the phone, and when another issue came up they fixed it right without any complaints They got me a nice loaner car, were friendly and informative on the phone, and when another issue came up they fixed it right away More
by emmypas
November 09, 2025
I love to buy a Car at VW, excellent service and very Kind the Agent, he explains with detail and made Smooth the process!!! Kind the Agent, he explains with detail and made Smooth the process!!! More
by Karina Chacon
Employees Worked With
November 09, 2025
Amazing work by all, truly helpful and very insightful about everything. Explained every step of the way and i felt very comfortable. It meant a lot to me as a first time buyer. about everything. Explained every step of the way and i felt very comfortable. It meant a lot to me as a first time buyer. More
by lilyayotte
November 05, 2025
Fantastic experience at Gervais Volkswagen. Friendly, zero-pressure staff, transparent pricing, fast financing, and my 2025 Taos delivery was spotless. Friendly, zero-pressure staff, transparent pricing, fast financing, and my 2025 Taos delivery was spotless. More
by fillipe98
Employees Worked With
