Gervais Volkswagen

Everyone here is extremely helpful, friendly and laid back. Didn't feel pressured at all by anyone and felt they went above and beyond for me. evin Dunn has to be one of the kindest sales people I've back. Didn't feel pressured at all by anyone and felt they went above and beyond for me. evin Dunn has to be one of the kindest sales people I've ever met. I called him in slight frustration from trying to secure a vehicle from another dealership that I worked with in the past where I purchased 5 vehicles over the years.I went in to see him that day, and drove off with my new vehicle the following day. He gave me more towards the cost of the vehicle and more towards my trade than the other dealership, all without any pressure. I found everyone to be laid back, friendly and extremely helpful, specifically, Kevin, Danny and Savian. I will be referring others here and will be back in the spring to purchase a new vehicle for my wife. More

Nick (Service advisor) was professional and informative. Provided thorough repair info. Car ready at the promised time. Provided thorough repair info. Car ready at the promised time. More

Great service, Nick and Marcos are very nice and easy to work with. Thank you work with. Thank you More

I called them they said they had what I was looking for and the price.I wanted I showed up and they kept there word.with no hassles.all the through the process.no hidden fees or any other xxxxxxxxx .. very and the price.I wanted I showed up and they kept there word.with no hassles.all the through the process.no hidden fees or any other xxxxxxxxx .. very happy More

I’ve been coming to Gervais Volkswagen since 2018. Even when we moved to NH, we drive down to Gervais because of the quality of service. Out of all the dealerships and service departments that we’ve u Even when we moved to NH, we drive down to Gervais because of the quality of service. Out of all the dealerships and service departments that we’ve used, Gervais sales and service are the best. Liliana in particular is amazing- I just went in for an oil change and after not seeing her for 3 years, she remembered me and personal life details. The team is a bunch of genuine real people run by a company that clearly cares about the customer. More

Very accommodating and kept me apprised to what was happening with my car Outstanding Customer Service friendly happening with my car Outstanding Customer Service friendly More

Excellent to deal with and the sale was quick and painless. They offered me a price on the phone and stood by it when I went to buy. They did not play the "let me talk to my sales manager game over painless. They offered me a price on the phone and stood by it when I went to buy. They did not play the "let me talk to my sales manager game over and over". Good experience More

Never responded to at least 2 emails. Also, despite knowing since the Monday or Tuesday previous, the car hadn’t even been prepped when we got there Saturday for our appointment. We spent Also, despite knowing since the Monday or Tuesday previous, the car hadn’t even been prepped when we got there Saturday for our appointment. We spent at least an hour longer there than was necessary, waiting around for many people to do their part, making us late for our next appointment. More

Wonderful drop-off/intake process, super professional team and great end results. Overall fantastic experience. team and great end results. Overall fantastic experience. More

I initially arrived for my appointment for service to be notified I was not on the schedule. I explained my situation that I was traveling and way overdue for an oil change. Nicolas spoke with his colleagu notified I was not on the schedule. I explained my situation that I was traveling and way overdue for an oil change. Nicolas spoke with his colleagues and they were able to fit me in with an already full schedule. I was thankful, however the wait was longer than normal. Service was good. More