Gervais Volkswagen
Lowell , MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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I never met Ian Thomas during my transaction, hence the low rating. My experience was fine, but nothing special. The sales associate I worked with, Danny, was friendly and helpful. low rating. My experience was fine, but nothing special. The sales associate I worked with, Danny, was friendly and helpful. More
Small place, but good service from Sabine. He went over everything very clearly. The process was quick and well organized. He went over everything very clearly. The process was quick and well organized. More
Outstanding service from purchase to picking up my car. An honest family run business with true professionalism. An honest family run business with true professionalism. More
Everyone was very kind, helpful and straightforward during my trade in experience. I recommend Gervais. during my trade in experience. I recommend Gervais. More
They made the process of getting into a new vehicle so quick and easy! They helped me find the perfect deal for me! quick and easy! They helped me find the perfect deal for me! More
John did an excellent job working with me on this Taos deal. Pricing was up front with very little negotiations needed. During our test drive John was very informative and explained everything clearly r deal. Pricing was up front with very little negotiations needed. During our test drive John was very informative and explained everything clearly reguarding the cars options. I explained to John that I was specifically looking for a certain model/color with panoramic moonroof. John guaranteed me that he would search other dealers for my car. And he did... within 1hr he located one and had it at the dealer the next day. I've never had a salesman that communicated as well as John throughout the entire process. This dealer is lucky to have him. More
Such a great car buying experience. Very smooth. We are so happy with our new car. Very smooth. We are so happy with our new car. More
Sales associate Kevin was able to meet and exceed my expectations and got me a better deal that I had in mind when I walked through the doors. Very friendly and professional. expectations and got me a better deal that I had in mind when I walked through the doors. Very friendly and professional. More
Perfect sales guy in town, I just got the best deal in the city here the city here More
Great experience. John was great was able to get me the car I wanted at the price I was looking for. Highly recommend John was great was able to get me the car I wanted at the price I was looking for. Highly recommend More