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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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July 17, 2024

I was greeted with a smile by all the employees. They were on time for my service appointment and completed the work in the stated time. Very satisfied. More

by rkalex524@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Gettel Acura responded

Rkalex524@gmail.com, thank you so much for your high rating! Thank You, Kevin Allen, Gettel Acura General Manager

July 14, 2024

I was impressed not only by the Recall fix, but mostly by Kimber Heath the Assistant Service Manager at Gettel Acura. She is excellent at her job AND at Customer support. She has the rare qualities of a ge More

by alixev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Gettel Acura responded

Alixev, thank you so much for the positive review! Its reviews like yours that make our dealership the special place it is!!! Thank You, Kevin Allen, Gettel Acura General Manager

July 10, 2024

We were able to get a timely appointment. The Customer Advisor was very helpful and gave us suggestions without any pressure. Since the service was going to take a long time, the customer More

by Acurap&l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Gettel Acura responded

Acurap&l, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your trust!! Thank You, Kevin Allen, Gettel Acura General Manager

July 10, 2024

Excellent service and communication with the service technician. I am happy I bought my car here and the service I have received so far More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Gettel Acura responded

Hi Jen, thank you for taking the time to leave a review for us at Gettel Acura. We're happy we could meet your expectations! Thank you for your trust! Thank You, Kevin Allen, Gettel Acura General Manager

July 08, 2024

Got us in quick for oil change, and expedited the time in service as we were in a hurry More

by FfDawnnelrancis852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Gettel Acura responded

Hi Ffdawnnelrancis852, thank you for taking the time to leave a review for us at Gettel Acura. We're happy we could meet your expectations! Please let us know if you have any questions. Thank You, Kevin Allen, Gettel Acura General Manager

June 28, 2024

Excellent job changing the oil and rotating the tires! And they wash and cleaned the vehicle More

by bricker.wayne8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Gettel Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank You, Kevin Allen, Gettel Acura General Manager

June 27, 2024

I am seriously more impressed by my service advisor, Kimberly Heath, each time I stop in for service. She and the Gettel mechanics who work on my car are absolutely the best team I have ever worked with More

by Rgaudino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Gettel Acura responded

Hi Rgaudino, thank you for taking the time to leave a review for us at Gettel Acura. We're happy we could meet your expectations! It is customers like you that make our dealership such a special place! Thanks again ! Thank You, Kevin Allen, Gettel Acura General Manager

June 27, 2024

Another repeat awesome experience at Gettel Acura. 175K and still going strong. Hoping for another 175k. More

by mikedmartin.411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Gettel Acura responded

Mikedmartin.411, thank you so much for your high rating! Wow 175k. Amazing. Thank you for your trust! Thank You, Kevin Allen, Gettel Acura General Manager

June 26, 2024

Service is always great and timely. I always wait on my car, and the waiting area is very comfortable. More

by kmichael.brandon364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Gettel Acura responded

Kmichael.brandon364, we are so pleased you enjoyed your visit to Gettel Acura! Thank you for your trust! Thank You, Kevin Allen, Gettel Acura General Manager

June 26, 2024

Everything was great. I was greeted right away and the quoted time to complete the service was accurate. The sitting area was clean and comfortable. It would be nice to ha More

by tangelic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Gettel Acura responded

Tangelic, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you! Thank You, Kevin Allen, Gettel Acura General Manager

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