Gettel Acura - Service Center

Friendly, professional and efficient service and she also checked in my father-in-law to the service department. He recently moved from Virginia and has a 2022 MDX. checked in my father-in-law to the service department. He recently moved from Virginia and has a 2022 MDX. More

I have 67,000 miles on my vehicle and the service department has always done a fine job of keeping my car in top shape, The only downside is that the best ever service advisor is no longer with Gette department has always done a fine job of keeping my car in top shape, The only downside is that the best ever service advisor is no longer with Gettel. So, I was scheduled to meet with Christine but she was also no longer there and was directed Steve who had only work there for 4-days. I also had an appointment to meet with an associate to give me a quotation to buy my vehicle and he was no longer there. Not sure the reason for the sudden rapid turnover with the associates. However, I still give the service center 5 stars. Of the persons listed below, I did not work with any of them, my new advisor was Steve. Will he still be working there for my next appointment? More

Oil, filters and tire rotation service were prrformed well. Auto Butler detail left the inside of the windows not well cleaned. well. Auto Butler detail left the inside of the windows not well cleaned. More

On time appointments, excellent customer service, detailed written estimates and clean work areas with comfortable waiting area… detailed written estimates and clean work areas with comfortable waiting area… More

Kimberly was great however twice I've brought my car in and found something that wasn't 100% after leaving. The first time was my battery last year. Service said it was fine but driving away a message came and found something that wasn't 100% after leaving. The first time was my battery last year. Service said it was fine but driving away a message came up saying it was failing. Returned and it was replaced. Why mark it as good if it wasn't. After my appointment this time I asked that my tires be balanced and rotated. They were but the air in them wasn't good. 37 in 2 tires and 39 in the other two? It's not a big thing but if your striving for excellence, why not go the extra step? More

Everyone was very courteous. Kimberly is top notch, we have dealt with her many times. Unfortunately, we have not yet been able schedule our window washer pump repair due to no Kimberly is top notch, we have dealt with her many times. Unfortunately, we have not yet been able schedule our window washer pump repair due to non availability of parts. We are anxious to get this done & hope Kimberly will keep us informed. More

The service center was a pleasant experience and everything was repaired at this time chasing a mystery noise ..Service manager Jeff was excellent listening to what I said and having a tech ride everything was repaired at this time chasing a mystery noise ..Service manager Jeff was excellent listening to what I said and having a tech ride with me to hear the noise and the noise being repaired More

The service department is amazing, sales department not so much. Would love if the sales people were as knowledgeable as the service people so much. Would love if the sales people were as knowledgeable as the service people More

The service at Gettel its warm and inviting. I never feel pressured into anything and Gettel staff is always open and willing to answer my questions and concerns. I never feel pressured into anything and Gettel staff is always open and willing to answer my questions and concerns. More

Clean and comfortable waiting area. Spacious and attractive new car viewing space. Staff friendly courteous and professional. Spacious and attractive new car viewing space. Staff friendly courteous and professional. More