BEWARE! I would give them NO STARS. This dealership is worse than poor. From the day we bought the jeep, service was a nightmare. We bought it at Christmas time later in the evening so when they brought the car out my husband and I didn't notice the dirtiness of the windshield until the next morning. The car had not been detailed at all there was still dirt from people's feet test driving it and there was a weird residue on the the windshield from them doing an absolute half-xxx job of cleaning the car. When you buy a new car you expect it to be spotless, no matter what time of day you purchase it. That should have been my first sign. I then tried to call to schedule my first service when it was coming up (oil change, tire rotation, etc.). I tried for over a month to call the service department and schedule an appointment. I left over 20 messages and NO ONE ever called back. I ended up driving up to the dealership and xxxxxxxx at them about the ordeal and they magically got me in that day. I shouldn't have to go up to the dealership in order to schedule an appointment. They reassured me it wouldn't happen again because there had just been a change in management. After the oil change I checked my oil life monitor on my dash and it had not been reset, even though the oil had just been changed. I called to ask about it and guess what? NO ONE answered. This place has the worst customer service I have ever witnessed in my life. They do not give a xxxx about whether or not you have a good experience they only care about over charging you and getting their money. I took my jeep in again today because I try to take care of my vehicles and it was due for another oil change. I hesitantly took it in and it was done in less than 40 minutes. I don't know about you but a quick oil change at a dealership does not make me happy, it concerns me. Every time I take my car in for a service at the dealer and it goes quickly; something is not done or not done correctly. My husband checked to make sure the oil had actually been changed because believe it or not that has actually happened to me. It had been changed so I went in, paid, then drove the 20 minutes home. Checked my oil life monitor once I got home and it had not been updated once again. I mean how hard is it to do your job? They just do not pay attention to detail or care about anything but getting on to the next car. All the service people are incompetent, careless, xxxx-tards who need their heads pulled out of their xxxxx. I bring my car to the dealership for quality not quickness and Gillman is NOT quality.