Gillman Subaru San Antonio

Most awful place ever and dishonest. Beware, buy elsewhere! Check engine light on within 2 weeks. Would not fix truck kept lying saying nothing was wrong with truck and the motor was bad Beware, buy elsewhere! Check engine light on within 2 weeks. Would not fix truck kept lying saying nothing was wrong with truck and the motor was bad. Said they would trade us out of vehicle sat there 5 hours on a Friday and 2 hours on a Saturday. Kept saying our income was not good. Went down to Gunn Chevrolet bought a newer more expensive vehicle within 2 hours. You will thank me if you go elsewhere Read other reviews. Other people have experienced what we did with check engine light coming on with 2 weeks of purchase. More

I have an issue with service provided and when I call to voice my complaint I find that I am unable to get past the Operator to make my complaint. I have called my Salesman but he is never available -I ha voice my complaint I find that I am unable to get past the Operator to make my complaint. I have called my Salesman but he is never available -I have tried email twice with no response ! Management can't correct a Customer Complaint if the Operator refuses to connect call to Management- I' upset More

I found a used vehicle at this business online and contacted them on a Saturday. Al tried to put the hard sell on me, but I live in Dallas, and would not buy a vehicle like that. I paid for my own contacted them on a Saturday. Al tried to put the hard sell on me, but I live in Dallas, and would not buy a vehicle like that. I paid for my own inspection ($250) from an independent business, and they found issues. When I texted Al, he said he would have it checked by their service department. This was the last text I got from him. I was ghosted by a dealership!!!! I left a message for the manager two days later, and then got a text from Al- (That vehicle is sold). Really??? You can't say it's just this salesperson being unethical- the GM didn't call me back. That means the whole dealership is unethical. Beware!!!!!!! More

Was helped by Alyssa Lopez. She was knowledgable, kind, patient and very helpful. We got a Subaru Premium Outback. It was a great price and very clean. I highly recommend Gillman Subaru and especially Alys patient and very helpful. We got a Subaru Premium Outback. It was a great price and very clean. I highly recommend Gillman Subaru and especially Alyssa Lopez. More

My salesperson Al went above and beyond. He even sent me a video of my car of interest since I was out of town. I was able to get a really good deal too and the sealed manager Andy was accommodating as well a video of my car of interest since I was out of town. I was able to get a really good deal too and the sealed manager Andy was accommodating as well. Very positive experience. More

If I had an option to give this place a ZERO, I would! If you consider yourself to be smart, STAY AWAY FROM THIS PLACE! DO NOT FALL FOR THE LIES THEY SAY JUST TO TAKE YOUR HARD EARNED MONEY! They are not hon you consider yourself to be smart, STAY AWAY FROM THIS PLACE! DO NOT FALL FOR THE LIES THEY SAY JUST TO TAKE YOUR HARD EARNED MONEY! They are not honest and as soon as you drive off with what you believe is a descent car, it breaks down! It's a clunker! When you try taking it back to get repaired, they want to blame everything else around them, taking absolutely ZERO responsibility, and they still ask for more money!! Horrible service! Will NEVER EVER go back to this crooked dealership again! Be smart, STAY AS FAR AWAY AS YOU POSSIBLY CAN FROM THIS PLACE! More

Buyer beware I bought a Subaru from Gillman in 2004. I am 56 years old and have owned a lot of cars in my lifetime. That Subaru has had more recalls in the 5 ye I bought a Subaru from Gillman in 2004. I am 56 years old and have owned a lot of cars in my lifetime. That Subaru has had more recalls in the 5 years than any other car I have ever owned. In addition, it seems to me that every time I brought my Subaru in for a repair other stuff would need to be fixed. In fact, in August I brought the thing in 3 times and spent over $800 getting stuff fixed that were not on the recall. In fact, after my first visit in August I wasn't even 30 minutes out of the repair shop and the stupid warning light was back on. And the next day another warning light came on. That was the case for each of the three times I was in your Subaru service center this August. In fact, now not only is the same warning light on the check engine light is on too. This is after I asked y'all to change the oil during my second visit in August. Plus I paid to have the air conditioning fixed during my first visit. The air conditioning stopped working 2 weeks after having that repaired. Fool me once, your bad, fool me twice... Three strikes and Gillman is out for the rest of my life! If y'all offered me a car for $100 I wouldn't take it because I know that y'all are planning to make it up in recalls and car repair fees. More