Gjovik Ford
Plano, IL
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My review is not to the sales rep that helped me. I really wanted to give the dealership a good review but as for now I can’t. The sales rep was great I came in Friday and ended up buying a used F150 I really wanted to give the dealership a good review but as for now I can’t. The sales rep was great I came in Friday and ended up buying a used F150. The sales rep and I went over the numbers back and forth with is the typical way of working on the deal. It was raining very hard that day so I couldn’t get good look over on the truck. Sales rep did bring it into the service bay so I call look it over. The truck was still wet. So we make the deal finance was quick and I was driving home with my new truck. The next day when it’s dry and I clean the tru k I noticed that the tail light had a crack in it and there was water inside it so I sent a text to the sales rep and he said he will ask the used car manager. Next day he calls and said the used car manager can’t help or do anything for me. He said that it’s not a safety problem even if there is water inside the tail light. I told the sales rep that he knew it was raining hard and that we missed it when I was looking over the truck. He said as of now sorry but used car manager said can’t help. So everything was good until I needed just a bit of help and the used car manager said no not my problem they got paid and he clearly doesn’t care. It’s a shame because I really wanted to leave a good review but I guess not. Please look over the cars you are looking to buy. More
Jennessa and John are wonderful to work with. They are knowledgeable about their cars and make it a wonderful experience! They are knowledgeable about their cars and make it a wonderful experience! More
Wonderful experience as always. From sales to service, best experience from a dealership. Professional and courteous every time. From sales to service, best experience from a dealership. Professional and courteous every time. More
I worked with Stevie Squillo and I'm so impressed with the professionalism and k owlege of vehicles this salesperson has. Stevie, you've earned a lifelong customer! the professionalism and k owlege of vehicles this salesperson has. Stevie, you've earned a lifelong customer! More
Gjovik Ford in Plano, IL was a pleasure to do business with. Salesman Bob Perri was easy to work with and very helpful throughout the process. No high pressure sales tactics and even secured a better rate with. Salesman Bob Perri was easy to work with and very helpful throughout the process. No high pressure sales tactics and even secured a better rate than my Credit Union to finance the loan. The entire Gjovik Team was flexible and showed the willingness to make a deal without the stress usually felt when buying a new vehicle. More
The dealership was a very comfortable setting. Everyone was professional and easy to talk to. Personally, I did not ever feel pressured to make a deal. Everyone was professional and easy to talk to. Personally, I did not ever feel pressured to make a deal. More
I have been looking to Purchase a new 2023 bronco for months, Keegan at Gjovik Ford made us feel that we are valued customers and I recommend anyone looking for a new car to go to him. months, Keegan at Gjovik Ford made us feel that we are valued customers and I recommend anyone looking for a new car to go to him. More
Experience was very positive. No high pressure hype, good information, patient explanation of features and good test drive experience. No high pressure hype, good information, patient explanation of features and good test drive experience. More