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Glanzmann Subaru
Hatboro, PA
1,768 Reviews
Glanzmann Subaru, Philadelphia's Premier Subaru Dealership, is located at 1001 S York Rd. in Willow Grove, PA. At Glanzmann, we understand that it's our customers who have kept us in business for over 40 years which is why our dedicated staff is trained to provide 100% customer satisfaction 100% of the time. Our goal is to exceed your expectations both at the time of sale and when servicing throughout your many years of ownership. We promise a fun, easy, no pressure sales process and a quick and convenient service experience. Experience the Glanzmann Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,768 reviews
March 15, 2024
I've been driving for 60 years and can honestly say that John Hartman is the very best service advisor I have ever had! With John, going the extra mile seems to be his starting point--he went far beyond th John Hartman is the very best service advisor I have ever had! With John, going the extra mile seems to be his starting point--he went far beyond that when I recently faced a difficult repair. He took the time to really understand the problem, bring in other team members and even speak to Subaru of America on my behalf to make sure the issue was resolved in the best way possible. Kate Bateman in Service, and Rob, the service technician, are 2 other employees who helped make this great outcome. Less important, but noteworthy, the physical plant is clean modern, and comfortable, so if you' re waiting for your service to be complete, it's a nice place to hang out. Highly, highly recommend!!! More
by susan
Employees Worked With
Helpful March 14, 2024
I was recently interested in purchasing a new Subaru Crosstrek at Glanzmann Subaru and unfortunately, my experience with Miles left me feeling frustrated and undervalued. Here's what happened: Lac Crosstrek at Glanzmann Subaru and unfortunately, my experience with Miles left me feeling frustrated and undervalued. Here's what happened: Lack of Attention: Several times while showing me the car, he was on his phone texting and did not provide me with his full attention. He seemed otherwise distracted. Pushy Sales Tactics: When Miles was not distracted on his phone, he led me to believe if I did not buy the Crosstrek that day, someone else was in line for the car (Glanzmann's website listed over 80 new Crosstreks for sale) Uninformed about Crosstrek Features: I seemed to know more about the Crosstrek and its options than Miles which is frustrating. Several times he told me the exact model we were looking at lacked certain features and told me I would need to upgrade to a higher trim (but then I found the features inside the very car I was looking at). Rather than admitting he was incorrect, he argued with me instead. That was the final straw for me. Overall, my interaction with Miles did not meet my expectations for a Subaru dealership. I was surprised because I have heard great things about Glanzmann. Because of this experience, I would hesitate to recommend Miles to others looking for a new Subaru. I may ask to speak to the Sales Manager next time or perhaps visit a different dealership. More
by rwaxman83
Employees Worked With
February 26, 2024
Damaris was more like family and helped both of my kids find safe and reliable cars. We will be contacting her again! The entire Subaru Team was exceptional! Thank you! find safe and reliable cars. We will be contacting her again! The entire Subaru Team was exceptional! Thank you! More
by Marietierney7
January 06, 2024
Glanzmann Subaru service department IS HORRIBLE AT CUSTOMER SERVICE. The told me several times they would call me back to tell me about the status of my car. They NEVER called me over the last day a CUSTOMER SERVICE. The told me several times they would call me back to tell me about the status of my car. They NEVER called me over the last day and a half. Shame on you GLANZMAN. How hard is it to make a phone call???? DO NOT EXPECT TO SEE MY CAR THERE AGAIN and I recommend that anyone reading this find another dealer to service their car! There are way too many other good choices in the area that provide better service. More
by sailmaster
December 30, 2023
My experiencing purchasing my 2024 Impreza from Glanzmann was absolutely wonderful. Kim Barsky understood just what I was looking for and helped me find the perfect car; Warren Liebig made the financial pap was absolutely wonderful. Kim Barsky understood just what I was looking for and helped me find the perfect car; Warren Liebig made the financial paperwork quick and easy; and Erik Taing gave me a splendid 'tech tutorial' on all aspects of this new car. I had purchased my previous car (a terrific used Legacy) from Glanzmann, which is why I went back to them when it was time to get a new one. More
by JHR
December 05, 2023
Recently purchased a used car for my son. Everyone that assisted me in the car purchasing process was professional, kind and efficient. Would definitely recommend to a friend. Everyone that assisted me in the car purchasing process was professional, kind and efficient. Would definitely recommend to a friend. More
by Kia
November 18, 2023
I love my 5th! Forester, thanks in good part to my salesperson, Kim. She is lovely - intelligent, knowledgeable, with a wonderful sense of humor. I am grateful th Forester, thanks in good part to my salesperson, Kim. She is lovely - intelligent, knowledgeable, with a wonderful sense of humor. I am grateful that she was respectful of my wishes and ideas. Going to Glanzmann Subaru has always been a good experience, and now Kim has added to that pleasure. Thanks so much, Kim! More
by Caroline
November 17, 2023
Showroom and service area are huge but welcoming and clean. Salesman Ken Baumbach was knowledgeable, friendly and straight forward. The car was presented beautifully and well explained. clean. Salesman Ken Baumbach was knowledgeable, friendly and straight forward. The car was presented beautifully and well explained. More
by jfish2man
November 15, 2023
What a pleasure to work with someone who listens, understands and took it upon herself to remedy issues another dealership had caused. She worked with us and with corporate to resolve issues with suc understands and took it upon herself to remedy issues another dealership had caused. She worked with us and with corporate to resolve issues with such a friendly demeanor. She carefully reads through all notes and service done to truly get to the bottom of an issue with the customer. Glanzman is general has been wonderful to work with but their customer service has been top notch! We thank you! More
by SCouts
Employees Worked With
November 15, 2023
Ysaac is awesome very professional and helpful. ' went that extra mile gave me outstanding service all the way through the repair Glanzmann is lucky to have some one like that working for them he re ' went that extra mile gave me outstanding service all the way through the repair Glanzmann is lucky to have some one like that working for them he represents the dealership good thanks for everything Ysaac keep up the excellent work . More
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