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Glanzmann Subaru - Service Center

Hatboro, PA

4.4
1,001 Reviews

1,001 Reviews of Glanzmann Subaru - Service Center

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July 26, 2023

Nice big facility. Very clean and efficient. They used to be 2 miles from my home, now they are 10 miles away, so I visit less often. Will still do used car purchases t More

by mikehicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Simkins
Jul 27, 2023 -

Glanzmann Subaru responded

Hi mikehicks, We appreciate you taking the time to write a kind review. We are delighted to hear Sam took care of your vehicle needs. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

July 24, 2023

Karen Sipps was my service advisor on July 20, 2023, and she was excellent!! She explained everything to me, and was so nice to work with, too!! More

by BETHFRUBIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Sipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Glanzmann Subaru responded

Hi BETHFRUBIN1, We appreciate your 5-star review. We are glad to hear Karen was excellent throughout your service visit. We are looking forward to seeing you on your next service visit. Have a great day. Sincerely, Jeff Glanzmann

July 18, 2023

Had my car inspected and serviced in June. Chris was great to work with and attentive to my needs. I mentioned one of my wipers was making a noise and I got replacement wipers. Good thing beca More

by Jann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Glanzmann Subaru responded

Hi Jann, Thank you for your 5-star review. We are delighted to hear Chris made your service visit excellent. We hope to see you soon. Take care. Sincerely, Jeff Glanzmann

July 10, 2023

I have done business with Sam Simkins and Nick Giorgione and both have provided me with above excellent service. More

by paul0966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Giorgione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raffael Esler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Simkins
Jul 11, 2023 -

Glanzmann Subaru responded

Hi paul0966, Thank you for your 5-star review. We are glad to hear Sam and Nick provided you with excellent service. We hope to see you on your next visit. Have a great day. Sincerely, Jeff Glanzmann

July 07, 2023

I had my car in for service last week and Sam was my service advisor. He exceeded my expectations and was very helpful and professional More

by bobhiggins9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Simkins
Jul 10, 2023 -

Glanzmann Subaru responded

Hi bobhiggins9, We appreciate your kind review. We are glad to hear Sam took excellent care of your vehicle. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Jeff Glanzmann

July 03, 2023

Goes above and beyond any time I have had an issue that needed resolved! Explained each step that was needed to fix my transmission! More

by Subbie003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angad Channey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Glanzmann Subaru responded

Hi Subbie003, Thank you for your 5-star review. We are glad to hear our team went above and beyond during your service visit. We hope to see you on your next visit. Have a great day. Sincerely, Jeff Glanzmann

June 09, 2023

I stopped by the dealership on Wednesday night to pick up a loaner to leave my car for service on Thursday morning. Sam inn service explained the type of service that was going to be performed on the car. He More

by denniscamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Simkins
Jun 09, 2023 -

Glanzmann Subaru responded

denniscamp, Thank you so much for taking the time to leave us a fantastic five-star review! We're thrilled to hear about your positive experience with Sam in service at our dealership. It's wonderful to know that Sam took the initiative to explain the type of service that would be performed on your car and recommended utilizing our express service option. We strive to provide efficient and convenient service options for our customers, and we're glad that Sam's suggestion saved you the hassle of an additional trip to return the loaner. Thank you for choosing Glanzmann and for sharing your positive experience. We value your support and look forward to serving you in the future for all your automotive needs. Sincerely, Jeff Glanzmann

May 25, 2023

Great service . . did necessary updates and looked into a problem with my satellite reception. Highly recomendations them More

by Marty b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Simkins
May 26, 2023 -

Glanzmann Subaru responded

Hi Marty b, We appreciate your 5-star review. We are delighted to hear you were satisfied with your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

May 24, 2023

I love the service team at Glanzmann Subaru. John, Karen, Kate are excellent. John always get me the newest Outback as a loaner in pretty colors. More

by danielandarlenejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Glanzmann Subaru responded

Hi danielandarlenejones, We appreciate your 5-star review. We are delighted to hear John, Karen, and Kate weer excellent during your visit. We hope to see you soon. Take care. Sincerely, Jeff Glanzmann

May 22, 2023

Kyle asked me to drop off my car on the week that he is out. I called twice to find out the update. It is a week now and no success. Just automated text messages about him being away and I should call with More

by hylene.huang
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Glanzmann Subaru responded

Hi hylene.huang, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Our Service Manager Stephaine will be reaching out to you soon. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeff Glanzmann