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Gloucester Toyota - Service Center

Gloucester, VA

4.9
140 Reviews

140 Reviews of Gloucester Toyota - Service Center

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August 19, 2023

The most professional service people I have dealt with. I wouldn’t think of taking my RAV 4 anywhere else but Gloucester for service . More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Staff was pleasant and responsive . arrived early didn’t have to wait , took my car in right away. Would go back again. More

by Kim
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

They are awesome, very professional and caring. I will continue to do business with them. More

by Bhmartin51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

The service department is very friendly and efficient. Always makes sure that you get the right service for your appointment. Also checked when my Virginia inspection was due in August and did the updat More

by boone310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

I always receive prompt and courteous service when I bring in any of my vehicles. They don’t try to sell unnecessary repairs. My vehicle has always been done when promised or earlier. It is worth it to More

by Annie H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Love the service department! Always a good experience with the extra-friendly staff. I take all my vehicles here for service and state inspections. More

by AlanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Top notch service! Had a warranty issue and they took care of it without missing a beat! More

by stevenquinzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Always satisfied with the customer service and quality of the service department. Having people you can count on makes the unwelcome surprise of car repair a little more bearable. More

by PMPenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service techs!
July 21, 2023

I had work done on my 2018 Tacoma truck today. Holly took care of me this time just as she has so many times. Holly is ALWAYS professional and friendly. I can also say the same for Justin and Ang More

by Clarence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Clarence responded

Have verified, yep this is what I wrote. Please show to them. I really appreciate all three !!!! Clarence

July 20, 2023

I just got my vehicle service for the second time and is blown away with the Excellent customer service that I received, friendly, upbeat, Sociable, personable and professional. I was treated like a perso More

by Edward Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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