Golden Circle Ford Lincoln - Service Center
Jackson, TN
15 Reviews of Golden Circle Ford Lincoln - Service Center
purchased a 21 ranger inn 11/21 - unable to get it into service after numerous calls and transfers to get on the "list" for a loaner. (disabled vet with numerous Dr visits). Scheduled for 7-23! NO LOANER service after numerous calls and transfers to get on the "list" for a loaner. (disabled vet with numerous Dr visits). Scheduled for 7-23! NO LOANER! Had to reschedule for 8-23. Did nothing to the vehicle, sat for a week and charged 335.86. Looking for a Ford? You a vet? GO SOMEWHERE ELSE!!!!!!! More
Worst service department I have ever been too. Made appointment to have car service and they gave me the day and time. Showed up early and was 2 Nd to check in that morning. 8 hours later they had stil appointment to have car service and they gave me the day and time. Showed up early and was 2 Nd to check in that morning. 8 hours later they had still not even touched the car. Not even to change the oil. Just remember when you buy a car to take in consideration there service department. This dealership I will never buy from and don’t recommend. More
Recently visited dealer for service, treated very poorly. Had difficulty getting information about my vehicle as was spoken down to when I had questions. I simply wanted someone to listen to my concerns and Had difficulty getting information about my vehicle as was spoken down to when I had questions. I simply wanted someone to listen to my concerns and help me understand what was causing problems. The service rep was pleasant but not very helpful. When I spoke to the service manager, it was evident that he was very perturbed. I will not go back to this dealership. More
Women Can Sale Cars Too! We bought a vehicle and not even two weeks after it started having some issues. Priscilla went above and beyond to make sure we were taken care of and We bought a vehicle and not even two weeks after it started having some issues. Priscilla went above and beyond to make sure we were taken care of and walked away a second time happy customers. This dealership is very professional and treat their customers like family. More
Expectations I am very pleased with the "extra mile" Michael Chambliss and Priscilla Romans took to satisfy my expectations of Service on my Explorer. They went ab I am very pleased with the "extra mile" Michael Chambliss and Priscilla Romans took to satisfy my expectations of Service on my Explorer. They went above and beyond to figure out my issues and found a solution. I recommend always asking for them when you decide to purchase a vehicle because they make sure you are taken care of. More
routine maintenance service From purchase last fall to my recent first service visit, everyone has been extremely friendly and helpful. My first dealings with Golden Circle has From purchase last fall to my recent first service visit, everyone has been extremely friendly and helpful. My first dealings with Golden Circle has been enjoyable, More
1st oil change Great experience! It was a very friendly atmosphere. Thank you for making it so pain free! This is a great dealership to work with. Highly recommended Great experience! It was a very friendly atmosphere. Thank you for making it so pain free! This is a great dealership to work with. Highly recommended! More
Service Work Good experience overall once I got the car in, but the 1-800 call in could be better. Was told that a Tech would call about questions, but after 3 hou Good experience overall once I got the car in, but the 1-800 call in could be better. Was told that a Tech would call about questions, but after 3 hours no information and had to call back. More
Well Pleased! Prompt, caring and informed staff making for a very positive total experience! The work was completed on time and within the range of cost estimate. Prompt, caring and informed staff making for a very positive total experience! The work was completed on time and within the range of cost estimate. More
Everyone very freindly and knowledgeable. All of the staff in the service dept. that I dealt with were super friendly and understood the problem we were having. They all did a great job. All of the staff in the service dept. that I dealt with were super friendly and understood the problem we were having. They all did a great job. More