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Golf Mill Chevrolet - Service Center

Niles, IL

4.3
447 Reviews
Call Service Center (888) 985-3221

447 Reviews of Golf Mill Chevrolet - Service Center

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May 31, 2024

Auzi was an amazing help really helped me get done all I needed. She was very kind and nice. More

by SHAVON.BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auzianna
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Helpful
May 16, 2024

Kind, transparent service. Much appreciated as my car ages. Good to know they are working with me and not trying to upcharge me for service. I truly love the ability to make my More

by LLKGF1967
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Carus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Golf Mill Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Helpful
May 16, 2024

I was 10 min late, no cars in the bay. made a big deal how my time cycled out. 1.1/2 hours to change oil and rotate tires. Said needs extra time because the stock tires were sooo big they More

by CRAWDAD111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jolee
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May 17, 2024 -

Golf Mill Chevrolet responded

Ed, in all fairness, there is some clarification that needs to be added. Being late to your appointment did not cause a "big deal". When a vehicle enters the service lane, the system shows appointments from that point forward...not back. Jolee did make this a big deal stating that your time cycled out, the tablet was showing appointments for THAT specific time through the end of the day. With regards to your 1 and 1/2 hour wait, this is not factual. From the moment you entered the customer waiting area and sat at the high table in the cafe @ 8:31 a.m. to the time Jolee told you your vehicle was ready @ 9:41 a.m. = 1 hour and 10 minutes. This time included an oil change, tire rotation and a multipoint inspection. In addition to this, I consulted with both Jolee and the mechanic regarding the tires being "soo big they needed a 2nd person" and this too was not true. Based on your unethical verbiage in your review and your demeaning accusations of our service technician staff, we are certain that Green Buick GMC in Davenport, Iowa will happily service your vehicle, moving forward. We have taken the liberty to remove your contact information from our system to ensure you will not be marketed to for any services at our dealership.

Helpful
May 13, 2024

Very courteous and attentive. Not pushy regarding services. Would recommend them to friends and family. More

by lrt0088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Helpful
May 10, 2024

Clean, and friendly staff. Jonelle Long service manager professional and attentive. She assisted me from start to finish, returning phone calls, answering text and made sure m More

by SLOWEY9597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonelle Long
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May 14, 2024 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

Helpful
May 10, 2024

Very nice people, fast service Abd didn’t have to wait long to get an appointment. More

by Carm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sosa
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May 14, 2024 -

Golf Mill Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

Helpful
May 07, 2024

Everything was great as usual. I had to have some extra service items done and they still got it done in a timely manner. More

by GMCHUGH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Golf Mill Chevrolet responded

Thank you for choosing Golf Mill Chevrolet as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 07, 2024

The service writer did a great job and made this visit a very pleasant experience. More

by NFORMANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Helpful
May 06, 2024

The service advisor was super excellent. The technician did not check tire pressure because one of them had 42PSI and the rest 37PSI and 35PSI More

by ARASALKASS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Golf Mill Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Golf Mill Chevrolet! We sincerely value your business and look forward to your next visit!

Helpful
May 06, 2024

Well if I get a coupon from another dealer, and you can't honor it. You're telling me to go to that dealer. More

by LINK
Recommend Dealer
No
Employees Worked With
Manny
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May 08, 2024 -

Golf Mill Chevrolet responded

We do not honor competitor coupons. We are not telling you to use another dealer, we are simply letting you know that we will not accept competitor coupons.

Helpful
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