Goudy Honda

Best car buying experience! A year after buying my first car at Goudy, I came back again, twice! Brought my mom and mother-in-law. Javier helped us. He took his time and didn't A year after buying my first car at Goudy, I came back again, twice! Brought my mom and mother-in-law. Javier helped us. He took his time and didn't rush us on making the sale on both occasions. We got the best APR and a great deal on the 2015 EX Accord and CR-v. He definitely exceeded our expectations and highly recommend him. He's honest, patient and thorough. Thank you Javier. We need more sales people like him. More

The most polite and helpful staff Being a first time leaser, Stephanie Villegas is the most helpful and polite sales person. She was so respectful and had a very professional approach. Being a first time leaser, Stephanie Villegas is the most helpful and polite sales person. She was so respectful and had a very professional approach. I am beyond satisfied with her because she really took her time to explain to me in detail every aspect there is to know about purchasing and leasing a car. In a moment where a big decision needs to happen, Stephanie made sure I knew everything there is to know. She constantly made sure I understood and when it came time to showing me my car she really sold it to me. I am very pleased to know Goudy Honda has a worker like her. She is definitely the best sales person I have interacted with. In the end I decided to go with a lease just because of my way of life. I will most definitely be going back to her for my next trade in. More

Poor customer service from the finance dept Nancy from the finance dept failed to file the paperwork for an extended warranty cancellation on 8/20/15! It's been 10 weeks and I had to call Honda Nancy from the finance dept failed to file the paperwork for an extended warranty cancellation on 8/20/15! It's been 10 weeks and I had to call Honda finance directly to learn this! This woman was rushed, rude and obviously hasty and she's in charge of finance! Take your business elsewhere!! Goudy does not treat customers well!! More

take the car in for one issue, come out with another Took in the car for paint issue. Had the car inspected and only selected parts are covered under warranty. That's fine. I ask them to call me to ge Took in the car for paint issue. Had the car inspected and only selected parts are covered under warranty. That's fine. I ask them to call me to get a quote for additional paint for parts not covered under warranty. Instead I get a call saying the car is done (I wasn't thrilled). On inspecting, I noticed my front bumper was slightly off. I asked about it, and service guy said lets go look at the pictures. First he stated pictures are not clear, but he's just defending himself and says the issue was already in the pic. But I disagree. On further inspection when I pop the hood, the grill hinges are broken, which wasn't broken before. I said he would have noted it on his around the walk initial inspection, but says he didn't because he's just marking for parts that will get painted, but he noted all the dings that wasn't covered, hmmmmmm..... Took in the car for one issue, come out with another. I don't know what I can do about it, but I will never come back to this Honda dealer!!!! More

Horrible experience. Bait and switch Be careful dealing with these guys, they bait and switch and try to upsell. I had previously negotiated the price of a brand new Accord on the phon Be careful dealing with these guys, they bait and switch and try to upsell. I had previously negotiated the price of a brand new Accord on the phone and via email and had received written and verbal confirmation from the internet manager that they had the car and price I wanted. When I showed up, they stated that they cannot honor the WRITTEN confirmed quoted price because that price was for a car without any accessories and they install mandatory accessories on all their cars. Thus I would have to pay a higher price, for accessories I did not want. Total waste of my time. Don't waste yours dealing with Goudy Honda. More

Experience sale person Beat other dealer's quotes. Not wasted much time there! Experience sale person. Free Elite Member Services offered from Goudy Honda dealer. Free e Beat other dealer's quotes. Not wasted much time there! Experience sale person. Free Elite Member Services offered from Goudy Honda dealer. Free emergency kit offered from Goudy Honda dealer. More

Goudy Honda is Excellent in Overall Experience! Richard Mogg did a fantastic job. He made the paper work easy and understandable. He was very professional and helpful. Paul explained all t Richard Mogg did a fantastic job. He made the paper work easy and understandable. He was very professional and helpful. Paul explained all the finances and extras that Goudy has to offer. Everyone was very friendly and polite. Everyone was very knew their job. We will be back another day... More

Overall good wish I had more information on some things. Not enough information provided regarding 10 day dealer insurance. Javier deserves a 10. Very professional and polite. I am very pleased with Javier' Not enough information provided regarding 10 day dealer insurance. Javier deserves a 10. Very professional and polite. I am very pleased with Javier's work. More

Best in Customer Service I'm a first time buyer and my experience with Goudy Honda was truly heartwarming. The salesperson (Alfonso Cabral) who patiently and attentively atten I'm a first time buyer and my experience with Goudy Honda was truly heartwarming. The salesperson (Alfonso Cabral) who patiently and attentively attended to my needs and made me felt comfortable was a huge factor why I bought the car I'm now driving (Civic 2015). I was so satisfied with Goudy Honda's Service and the car now that I'm driving is something I can be proud of. I'm now recommending Goudy Honda to my friends. Truly, Goudy Honda is one of the bests if not the best car dealership in town. More

Excellent It was great everything I wanted in a dealership People should go to Micheal and Dave there are good dealers they help you get your car you want no It was great everything I wanted in a dealership People should go to Micheal and Dave there are good dealers they help you get your car you want no matter what it cost they would get it for you More