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Goudy Honda

Alhambra, CA

Overview
Employees
Reviews
Vehicles
4.9
1,705 Reviews
Goudy Honda is the most preferred Los Angeles Area Honda Dealer. Based in Alhambra, CA, Goudy Honda stocks a huge inventory of new Honda models, used Honda models as well as Honda Certified Used Cars. Accord, Civic, HRV, CR-V, Ridgeline, Odyssey, Passport, Pilot, Insight, also available in Trailsport Package and Hybrid version for selected models, find your dream vehicle at Goudy Honda. Goudy Honda is one of the largest volume Honda dealers in the world, with over 45 years of serving loyal customers. Goudy Honda has a highly efficient service department that is open even on Sundays. Goudy Honda offers an Express Service Center with a team of dedicated, factory trained Honda Technicians who take care of any service requirement in no time. Goudy Honda stocks all genuine Honda parts and accessories. Competitive prices, a large parts inventory as well as friendly and knowledgeable parts specialists provide the highest quality customer service. Goudy Honda Finance executives help customers secure the most suitable financing options that fit their budget. Goudy Honda takes all trade-ins, running or not. Goudy Honda is conveniently located just a short distance from the surrounding areas of Pasadena, San Gabriel, Monterey Park, Rosemead, El Monte, Cerritos, Buena Park, Monrovia, West Covina, East Pasadena, South Pasadena, East Gabriel, and more.
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1400 W Main St

Alhambra, CA

91801

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Showing 1,705 reviews

February 19, 2015

Impression First of all,I didn't think that I would get a new car on that day;just wanted to shop around.I just stopped by Honda after I went to another dealer.T More

by natnaree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Joyia
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Helpful
February 19, 2015

Honda no longer stands for quality Sad day for Honda...they spend plenty on advertising, but don't stand behind their product. Now it's buyer beware!!! If there's a problem, you're on y More

by st.clara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reu in service dept.
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Helpful 1
February 08, 2015

BAIT and SWITCH Agreed to a price on a vehicle via email with Michael Avila. Bait and switch once arrived at the dealership. Michael Avila and "James" refused to ho More

by jW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael DeVille
Other Employees : Michael Avila
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Feb 08, 2015 -

Goudy Honda responded

JW, I want to say THANK YOU for your review, good or bad its good to see customer involvement in the open market. There is a lot of marketing and pricing that are out there some are real and some are low pricing with incentives already included. Please accept our apology for not being able to earn your business. All customers are important to us and we make every attempt not to lose a sale due to price, in this case you noted that we fell short. You I'm sure felt that the pricing you received was factual price, As the Uncle of the real buyer you have the best intentions of your relative in mind, I'd like you to bring the contract to me and if it matches the stated price, I would be more than glad to make the day fun for you and your family member. I have Two free movie tickets just for helping me make my dealer serve the customer better. Thank you Michael DeVille General sales Manager

Helpful
January 20, 2015

Best experience of having a new car I want to say that Goudy Honda is the best dealer to buy a new Honda. I traded in my 2010 Odyssey with brand new 2015 CR-V and I was having a blast. I More

by nelson
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Lui
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Jan 21, 2015 -

Goudy Honda responded

Nelson, I really appreciate you being so kind as to write this review about our dealership. Denny is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new 2015 CR-V! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely Sincerely, Maricela Sanchez, Customer Relations, maricela.sanchez@goudyhonda.com

Helpful
December 02, 2014

New happy Honda accord owner Denny is the best. He handled everything very professional and in a very quick timely matter wich is very important to me and my wife since the only d More

by Blanca2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Lui
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Dec 03, 2014 -

Goudy Honda responded

Hi Blanca and thank you for this great review! Congratulations on your purchase! We're excited to hear that Denny accommodated all of your needs! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Sincerely, Michael DeVille | GSM | 866.344.5191 | gsmgoudy@gmail.com

Helpful
November 04, 2014

THIS DEALERSHIP IS A BUNCH OF CROOKS!!! What can I say about their SERVICE DEPARTMENT, SCAMMERS, CROOKS, and IDIOTS! Do not bother with these people. If you are a Female, do not go there, th More

by kadabra524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
EGAN KWAN
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Feb 08, 2015 -

Goudy Honda responded

Thank you for participating in the dealerrater process. I read your review and was disappointed to hear that you assumed a starter could be damaged at the dealer. I looked at the paperwork and the vehicle is a older model. We have been lucky to have some of the best techs in the area. . I hope I could change you mind about what you felt occurred, As a owner of many vehicles, starters from the factory or aftermarket fail and the repair has an expense, we have no need to damage a working part. If it was time for the starter to fail, it was better it failed at a mechanic rather than on the street or even late at night. You can look at it as good luck or bad timing, but we were the location it failed, not the cause of its failure. We don't create work, we strive to resolve problems. We don't believe in making a quick buck and destroy a long term relationship, Safety, and service are important to us. Thank you again for letting us reach out to you with our side. Michael DeVille General Sales Manager call: 661-310-5259

Helpful 3
November 02, 2014

The best salesman I have ever met the service of the salesman, Javier, is super and deserve higher than 5 stars. If the whole process is shortened to 2 hours, I will say 'perfect'. More

by laiwing18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier ?
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Nov 03, 2014 -

Goudy Honda responded

Thank you for your positive feedback! Javier is a great addition to our sales team and we are glad you had the opportunity to work with him. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Michael DeVille | GSM | 866.344.5191 | gsmgoudy@gmail.com

Helpful
October 27, 2014

Excellent Dealership! I had the pleasure of working with Michael. He was a friendly salesman who was considerate and very helpful. He seemed eager to help us get all the he More

by B100x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeVille
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Oct 27, 2014 -

Goudy Honda responded

Thank you for the feedback! It’s great to know that we could be so helpful during your recent visit with us. We are happy to hear of your positive experience at Goudy Honda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Michael DeVille | GSM | 866.344.5191 | gsmgoudy@gmail.com

Helpful
October 13, 2014

GREAT SERVICES... EXCELLENT SERVICES............. GREAT PEOPLE..... AND I WOULD HIGHLY RECOMMEND KARL AND TITO.... THEY MADE IT POSSIBLE TO LEAVE WITH SOMETHING BEAUTIF More

by irene1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KARL, TITO
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Oct 14, 2014 -

Goudy Honda responded

We sincerely appreciate your feedback and congratulations on your purchase. Karl and Tito are valued members of the Goudy Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Michael DeVille | GSM | 866.344.5191 | gsmgoudy@gmail.com

Helpful
October 06, 2014

I would highly recommend Goudy Honda! Just got my first car (2014 Honda Civic EX-L) from here yesterday. Dave Chu is a friendly and patient sales. I would highly recommend Goudy Honda! More

by Vicky Hsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chu
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Oct 07, 2014 -

Goudy Honda responded

It was a pleasure to read about your first buying experience working with Dave. Congratulations on your new Honda Civic EX-L! Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Michael DeVille | GSM | 866.344.5191 | gsmgoudy@gmail.com

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