Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Graff Chevrolet Company
Grand Prairie, TX
352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 352 reviews
May 28, 2024
Jennifer and Carlos were excellent support and service. Despite problems with the initial delivery of the Truck, they were able to quickly and decisively resolve the issues and put me in a vehicle that wa Despite problems with the initial delivery of the Truck, they were able to quickly and decisively resolve the issues and put me in a vehicle that was met my needs. It was a pleasure working with them. thanks for the support. More
by TANNERWB
Verified Customer
Helpful May 28, 2024
I had a good experience on my second visit. It appears I will be back. It appears I will be back. More
by NADUM.CHARLES
Employees Worked With
May 26, 2024
Was very pleased at the service I had over the phone as well in person. well in person. More
by PBURNSIDE77
Employees Worked With
May 25, 2024
Took my truck in for transmission failure and man there was tiny delay due to my warranty company. other than that Rodney was great and keeping in touch of wat was going on. was tiny delay due to my warranty company. other than that Rodney was great and keeping in touch of wat was going on. More
by NOERAMIREZ15
Employees Worked With
Rodney Rogers
May 24, 2024
The appointment was set. The job is done good in a timely manner. I believe the service is very good. The job is done good in a timely manner. I believe the service is very good. More
by MARTIN2724
May 17, 2024
This was my second vehicle from this dealer and very satisfied with all the aspects of the deals. I drive from Abilene to the metroplex on both deals. satisfied with all the aspects of the deals. I drive from Abilene to the metroplex on both deals. More
by TIMEARLES0
Employees Worked With
May 15, 2024
Just not the best place to keep doing business with. The lady in the service department is very rude, on the phone and in person. Took my car on Monday to get fix and it took the whole week to get a loo The lady in the service department is very rude, on the phone and in person. Took my car on Monday to get fix and it took the whole week to get a loose cable fix. I called them to find out why it was taking so long and they informed me it was ready for pick up. If I don’t call them my car would still be at the shop. Horrible service!! More
by sndryslazo
May 09, 2024
Had to beg to get promised repairs done from service department after purchasing used car department after purchasing used car More
by KERRIEMUSHINSKI
Employees Worked With
