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Gray Epperson Mazda

Cleveland, TN

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37 Reviews

4100 Apd 40

Cleveland, TN

37311

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37 Reviews of Gray Epperson Mazda

April 02, 2018

Quick and easy and made me comfortable while shopping I recommend anyone looking for a new car with great service and always have the customer in mind to check this place out! I’ll definitely be coming ba More

by Burnsboy!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick McCarthy
Apr 03, 2018 -

Gray Epperson Mazda responded

Thank you for letting us know how we are doing. We will let Rick know to keep up the good work.

March 22, 2018

Incredible!!! I spent a lot of time deciding on the right car for my needs and the best value and Rick went out of his way to show me all of the best features, the More

by Karen R Burnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Burnette, Rick McCarthy
Mar 22, 2018 -

Gray Epperson Mazda responded

We appreciate you choosing Gray Epperson Automotive. And we always love to hear how we are performing. We will let Rick know to keep up the good work.

March 02, 2018

Really nice service department on time easy to make appt. Excellent service easy to make appt. Fast service with a smile to boot. Love my Mazda too. I have been many times and It's always pleasant. More

by Sharon Brewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Petitt
March 01, 2018

5 star Dealership Gray Epperson is a great dealership...This makes the 5th Mazda that I have purchases from them...I will continue to do business with them in the futur More

by Judy Dyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Thach
January 27, 2018

Helpful Donna went far beyond normal customer service to help us with the service of our car. We were just a drop in service customer and she got us serviced More

by Patricia12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Petitt
Jan 28, 2018 -

Gray Epperson Mazda responded

Thank you for your business. If there is anything else we can do for you, please let us know. We are happy we could help you with a discount.

November 10, 2017

Oil service 30000 mi Friendly staff. Offered a 20$ off coupon for next service when I upgraded to full synthetic Paid $65 this time but next time should be 45. Not too More

by Zoom2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer, parts guy
Nov 20, 2017 -

Gray Epperson Mazda responded

Thank you for your business. If there is anything else we can do for you, please let us know. We are happy we could help you with a discount.

November 08, 2017

New car Rick is a great salesman. He is very helpful. I am a repeat customer. He always tries to get what I want. He is also helpful with boxes for cleaning o More

by Martha537
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donna in service
Nov 20, 2017 -

Gray Epperson Mazda responded

We like Rick as well. We will let him know you think so but we have a sneaking suspicion that he already knows. If there is anything else you need just let us know.

September 27, 2017

They TOTALED my car and won't even reply to an email! Once repair on my Mazda 6 was complete the tech took it on a test drive and TOTALED my car when he pulled out in front of another vehicle! They r More

by Anthony Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy West, GM
Nov 20, 2017 -

Gray Epperson Mazda responded

We are very sorry for your bad experience. As with most insurance claims, our insurance company has requested we forward any calls to them. If you have a problem with this request, please let Alejandro Colon know in the Customer Experience Department.

December 01, 2016

High prices and low service. Junk car On day one the a.c. did not work or back latch. Was told just needed Freon. Which he did not even offer. Well turns out bad compressor. He said he wou More

by Sixthshadowcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Strickland
August 16, 2016

New MX-5 First Service So, I took my new MX-5 Club Edition to Gray Epperson Mazda for its first recommended service, which included rotation of the tires, if you are familia More

by doxford1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager, and Techs