Great Lakes Toyota - Service Center

The 2 past service appointments have not gone as well as one would hope. I blame most of the problems on the fact my car is not a toyota or subaru. 6 months ago I had my first of 6 prepaid oil changes. They one would hope. I blame most of the problems on the fact my car is not a toyota or subaru. 6 months ago I had my first of 6 prepaid oil changes. They offered to rotate my tires but later came out asking where my locking lug key was. Since they could not find it by searching my vehicle they were not able to rotate my tires. It was in the spot deaigened for it in the trunk next to the spare. The most recent time they were able to rotate the tires but as I left the low tire alarm came on, I called the servoce center and left a measage. I did not get a return call until the next day. In the meantime I checked the tire pressure and found it was to spec. After google helped, I found they did not reset the tire sensors. It took me about a minute to to do the reset. I am pretty sure my prepaid maintenance also included wiper replacement. They did not replace the wipers at either service visit, a span of 1 year and the driver side wiper dragging oddly on the windscreen. I replaced them myself. Works much better now. Odd. I really wish I was able to get cashed out on my prepaid maintenance so I could goto a dealer more familiar with my make of car. More

Dan was very courteous, professional, and customer conscious. When my service was going to take longer than anticipated, he lined up a loaner vehicle to minimize my inconvenience. conscious. When my service was going to take longer than anticipated, he lined up a loaner vehicle to minimize my inconvenience. More

The service department fixed my flat tire without an appointment. Made my day. Thanks Greatlakes! appointment. Made my day. Thanks Greatlakes! More

Service was fast and great, but $200 plus dollars for a part no bigger than my thumb was not so great. part no bigger than my thumb was not so great. More

Very friendly staff and work was done quickly. I do enjoy that they wash the car before they return it. I do enjoy that they wash the car before they return it. More

Great place to get vehicle repairs done. Done fast and on time. Thanks Great Lakes Done fast and on time. Thanks Great Lakes More

Quick and efficient unlike this required writing section of a voluntary review. Waste of my time. of a voluntary review. Waste of my time. More

Always top notch service! Definitely recommend! Works to make you happy with your decision to choose them. Definitely recommend! Works to make you happy with your decision to choose them. More

The dealership worked very well with me in the repairing and returning of my vehicle. and returning of my vehicle. More

Professional and polite, they treat their costumers with respect and kept to the timeline estimated when I dropped off the car. respect and kept to the timeline estimated when I dropped off the car. More