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Greenway Kia of Rivergate - Service Center

Madison, TN

4.5
154 Reviews

154 Reviews of Greenway Kia of Rivergate - Service Center

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June 22, 2023

Great service and fast service friendly service representative answered all of my questions great job More

by patcov456
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Greenway Kia of Rivergate responded

Your review is everything we hope to see! Thanks for supporting Greenway Kia of Rivergate with your business and five stars!

May 16, 2023

Doing awesome works keep up the great work! ! Thank you for taking care of us 👍 More

by Souphanthanad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulysses Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Winkfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Matlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fredrick Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Galuszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Galuzka
May 16, 2023 -

Greenway Kia of Rivergate responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Greenway Kia of Rivergate!

May 16, 2023

I had excellent service with friendly workers. My car was delivered to me cleaner than when I had brought it. There was complimentary beverages in a clean and comfortable waiting area. More

by abbi_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Greenway Kia of Rivergate responded

We're delighted to hear that you had a great experience at Greenway Kia of Rivergate, Abbi! It's our pleasure to return our customers' vehicles in excellent condition and we're so glad we could welcome you to a comfortable waiting area with refreshments. Safe travels, and we'll see you next time!

April 11, 2023

They take care of my vehicle issues with good service each time I am there. The young lady in the office where you go to pay was really nice More

by regina.smotherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Greenway Kia of Rivergate responded

Thank you for being a loyal client of Greenway Kia of Rivergate, Regina!

January 30, 2023

They have always done a good job. But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a More

by Bsircybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Greenway Kia of Rivergate responded

Thank you for reaching out. It's our mission to complete our customer's service needs when requested and will have a discussion about the concerns you've listed here. I hope for a chance to make this up to you next time. Please give me a call if there is anything else you'd like to share with me. Best, Josh Sutton - Service Manager - 615-860-9888

January 03, 2023

The service department has always been so friendly and fast! I forgot the gentleman’s name that helped me on 1/2 but he was very kind and Maggie is always very helpful. More

by Jones22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the gentleman’s name and Maggie
Jan 04, 2023 -

Greenway Kia of Rivergate responded

It means a great deal that you can always rely on Maggie and the Greenway Kia of Rivergate team to get the job done right. We appreciate the time you took to recommend us and we look forward to seeing you again next time!

Jan 04, 2023 -

Jones22 responded

Thank you guys!!

October 23, 2022

I have always had good service when I come here. This time I’d had to have my KIA Soul towed in because of a flashing engine light malfunction. Fortunately, they were able to fix the issue quickly More

by Jsch794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Greenway Kia of Rivergate responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Greenway Kia of Rivergate team. Drive safely in your Kia Soul, and we hope to see you back again down the road!

October 10, 2022

Kenneth was very attentive and knowledgeable was willing to take the time to explain the process and the service was fast and good More

by theresamcclain12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Greenway Kia of Rivergate responded

Theresa, thank you for the great review! We are so glad to hear that you had a successful service experience working with Kenneth and the Greenway Kia of Rivergate team. Drive safely, and we hope to see you back again down the road!

October 03, 2022

I always get my car serviced @ Kia in Rivergate & they always take care if me. More

by T. BOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Greenway Kia of Rivergate responded

Nothing better than a great review, thanks for choosing Greenway Kia of Rivergate!

Oct 04, 2022 -

T. BOYD responded

Mr. Kenneth & Fallon are in Service Dept, they will take care of ya!😉

September 23, 2022

Maggie was very nice. Will be coming back to Kia to service my car again More

by Alonso35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie
Sep 26, 2022 -

Greenway Kia of Rivergate responded

Thank you for giving Maggie a shout-out! We're glad that you trust us to take care of your Kia. See you next time.

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