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Haasz Automall - Service Center

Ravenna, OH

4.8
322 Reviews

322 Reviews of Haasz Automall - Service Center

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June 06, 2014

Flat tire I had a flat tire, so I took it to get fixed. I was standing holding tire in line waiting my turn, and the service manager came over and took me back More

by jeepn13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
Jun 06, 2014 -

Haasz Automall responded

You are very welcome. We are glad we were able to help you out and get you back on the road. Thank you for taking the time to leave us this great review.

May 03, 2014

The service manager Ken rocks!!! Ken goes above and beyond making it right for a customer! He handled my concerns from beginning to end! He had my car repaired and sent me on my way w More

by rosekeele
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 05, 2014 -

Haasz Automall responded

Thank you for taking the time to write us this great review. We are very pleased that you had a great experience with Ken. Thank you for coming to Haasz Automall for your service needs. We hope to work with you again in the future.

February 17, 2014

Overall quality dealership for service and sales who takes care of their customers for the long run. Great to see sales & service work together since the dealership was created in 2007 and remains that More

by Chas Lauria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy Huzvar, Linda Sousa, Lynn Waltenbaugh, William Jones, Tim Knight, Greg Baxter, Chris Tepus
Feb 17, 2014 -

Haasz Automall responded

Sounds as if you've been a customer of ours for a while! Glad to have you part of the Haasz family! Thank you for your repeat business, and for this great review.

November 30, 2013

My car was recalled for some computer issues. We not only received a card about this in the mail, the dealership called us twice. We seldom hear from a dealership for any issues, so this was refreshing. It More

by psusman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 16, 2013 -

Haasz Automall responded

Glad to hear that our service department exceeded you expectations. We try to go above & beyond for our customers and love when they can see that. Thanks for the great feedback!

August 06, 2013

I brought my 03 Sebring in for a loud noise in the front and for front brakes. The noise was not related to the brakes and at first the car would not make the noise I was referring to. The Tech Jim, was con More

by msjas520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Parks and Tech Jim
Aug 07, 2013 -

Haasz Automall responded

Those little noises can definitely get annoying over time. I'm glad that Jim was able to resolve it for you. enjoy driving your "new" car!

July 06, 2013

Haas is excellent on service and listening to customers. They fixed a minor but irritating problem after my warrantee expired at no cost. Highly recommended. More

by nhchazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servive Mgr
Aug 07, 2013 -

Haasz Automall responded

Glad we were able to help you out.

June 04, 2013

I believe Haasz has is the #1 service department in the USA!!! Always been very helpful, timely and will always buy our vehicles from there, the service department makes the difference on where I would pur More

by psb46770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Buza, Micah Reeder
Jun 10, 2013 -

Haasz Automall responded

Thank you for the great review and your business! So happy to have you as a customer!

May 04, 2013

I had been taking my jeep to the dealership where I purchased it until last service - I was told that certain fluids needed changed at less than 30,000 miles - looking in service section of car book I More

by pgoode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pastava and the Lady I talked to on the phone to schedule appt Ms Todd
May 14, 2013 -

Haasz Automall responded

So glad that we were able to give you a great experience. Customer Satisfaction is our priority and when that comes across to our customers we know we're succeeding. Look forward to seeing you around the store!

April 26, 2013

I give Haase a rating of 5. I bought a 2010 Jeep Compass and have only taken it to Haase for service. I always feel welcome when I pull in the service bay. I am always updated on my service and how much m More

by ferg3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 30, 2013 -

Haasz Automall responded

Thank you for the great review. So happy that our staff as been helpful to you. We appreciate your continued business. :-)

March 13, 2013

I went into Haasz to get an oil change on my jeep patriot and had also received a letter about trading in my jeep, I decided to inquire and see what my options were. Rich was very patient and answered all my More

by randee95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Fernandez
Apr 30, 2013 -

Haasz Automall responded

So glad we got you in that new Chrysler 200. They're pretty slick and great on gas! Happy Rich made it such an easy, comfortable buying experience for you.

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