It's refreshing to visit a dealership that focuses more on the 'quality of service,' and less on facilitating a high-pressure environment. For the first time, it actually felt as though we were adults having a quality conversation about the car of my interest...rather than a salesperson trying to make a buck. I'm as skeptical as the come when it comes to dealing within a commission-based situation. What's nice at this dealership is that I actually spent less time talking about money, and more time talking about the quality of the car and the services the dealership offered. Ron Singletary is a true professional. Most of all, he's a down-to-earth guy...who I can honestly say from the short time we worked the deal together...is a quality, genuine, professional, knowledgable salesperson. In fact...after my car was detailed, I noticed the pinstripe had a minor unglued section. Ron promised me that if it continued to bother me, he would take care of it for free. Since I'm a little obsessive about 'perfection' on my 'toys', this was very comforting. If it continues to bother me, I will just call Ron and he will have it fixed.
I visited another dealership dealership prior and the GM was outside smoking when I walked in with the salesperson. As we walked passed him, he pretty much blew off the the salesperson question, "Do we have an V6 Accords." When you're in a situation where you are about to spend a lot of money on a depreciating investment, you become (or should become) very observant of your surroundings. How professional are the employees to you is one thing, but how they treat each other is almost as important. The GM at Hall Honda in Va. Beach gave me his home phone number....does that say anything to you about this place?
The finace manager was the best. Mark or Matt was his name. He was so busy that he couldn't even find a business card. But not too busy to get me the lowest rate I've ever heard of. So let's check priorities here...couldn't waste time searching for a business card for self-promotion, but could find the time to squeeze me in, unexpected with others waiting, to find me a rate so low, I'm embarrassed to mention. I wish I remember his name, but if the GM or Ron reads this, please thank him.
In closing...please visit this dealership if you want a Honda. Please ask for Ron Singletary...and please have him hook you up with the same finance expert that worked with me. To the GM...you run a good shop and I wish you much success. I cannot thank you enough.
I Recommend This Dealer:
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