Hampton Ford Hyundai

I had a great experience with Bill Grattan. I was able to have a test drive of the vehicle I was interested in purchasing. and he was willing to work around my schedule on when I would be abl I was able to have a test drive of the vehicle I was interested in purchasing. and he was willing to work around my schedule on when I would be able to purchase it. More

My experience with jimmy dexter was far from professional. He allowed me to drive 3 hours to the dealership under the impression he would give me a reasonable offer for my trade, to which he cla professional. He allowed me to drive 3 hours to the dealership under the impression he would give me a reasonable offer for my trade, to which he claimed with no evidence to support that my trades transmission was going. Then, after I test drove their unit and highlighted issues I found with it (squeaking ball joint, loose tie rod end, tailgate paint scraped off by aftermarket bumper, 4 wheel drive not working properly) he refused to come down from the price he offered before the test drive. How can they put a state inspection on this unit???? I don’t understand how possible issues with my vehicle reduces the value but actual issues with their unit doesn’t lower the price. He just would not work with me. In fact, at one point he threatened he didn’t want to do the deal anymore! After he knows I drove 3 hours. And THEN he tells me he has to leave for an appointment in the middle of my deal. The other accociate in the wholesale department was great but he was overwhelmed with no help due to Jimmys absence. If I could give negative stars for my experience I would. Absolutely horrible. Would not recommend. More

Great dealership! No pressure, it seems like they just want to find the right vehicle for you. Im happy with my purchase. Kevin Sweeney and Rob Larson made it easy No pressure, it seems like they just want to find the right vehicle for you. Im happy with my purchase. Kevin Sweeney and Rob Larson made it easy! Kevin Langlois made the paperwork easy in finance. I took the Maverick home the same day. Thanks you! More

Amazing from the first interaction. Friendly, knowledgeable and easy to work with. I recommend highly Friendly, knowledgeable and easy to work with. I recommend highly More

waiting to hear back from Jimmy Dexter about windshield fix. Opened hood after i got home with car noticed broken parts also missing parts I did not check engine compartment before purchased.Maybe missing fix. Opened hood after i got home with car noticed broken parts also missing parts I did not check engine compartment before purchased.Maybe missing parts in shop More

Overall Kevin was great. No pressure. Very easy to deal with. Very easy going and pleasant. No pressure. Very easy to deal with. Very easy going and pleasant. More

I recently purchased an Ionic 5 from this dealership. Very happy with the vehicle but very disappointed with the dealership. While talking with Scott my salesman and Rob the Sales Manager, prior to my pu Very happy with the vehicle but very disappointed with the dealership. While talking with Scott my salesman and Rob the Sales Manager, prior to my purchase, they indicated they had a Blink level 3 charger at the dealership and that would make it very convenient to charge my vehicle quickly. This information was a key decision point in my making a decision to purchase an EV as the seacoast, currently, has very few level 3 chargers and I can't install a level 2 charger at my rental unit currently. I leased the vehicle based on this information and also purchased a blink subscription and card. I went to the dealership no less than 4 times to use the charger, everytime i attempted to use it, it malfuctioned or outright did not work. I met with Rob the sales manager who said to me "we are working to fix that....". On the same day, I wrote an email to the owner of the dealership (Jay McFarland) CCing the sales manager (Rob) asking when the charger would be fixed. Below is the response from the dealership owner: "Scott, I am sorry that the DC charger has caused frustration. I have not made a point of providing public charging at this time due to demand charges and our internal lack of need for the charger. Not due to the wifi or anything else. As you probably know businesses are subject to demand charges on their electricity bill. I am concerned that for the sake of a very few uses, we would incur a dramatic change in our bill. In addition, being I have driven electric vehicles for many thousands of miles myself and not needed DC charging I don't see how it would be an issue for others. Jay McFarland Hampton Ford-Hyundai 177 Lafayette Road North Hampton, NH 03862 It's my belief that they never intended on making the level 3 charger available to the public and Jay even made it seem ridiculous that I would even need to use a level 3 charger given "his experience". I believe that they were not being truthful or forthwith with me regarding the public availability of the level 3 charger from the beginning. When I pointed this out to them in a followup email, they never responded. Some may think this is petty. I think it's the principal of the matter. If someone makes a purchase decision based on a premise that is to be trusted as fact/truth and then find it's not the truth, personally I find it hard to trust a business or person in that case in the future. Be weary with these people when purchasing from them. I do not recommend them to friends or family. More

This place is the best! Chu was wonderful and answered all of our questions. The experience was seamless and we couldn’t be more pleased. We were greeted promptly, the servi Chu was wonderful and answered all of our questions. The experience was seamless and we couldn’t be more pleased. We were greeted promptly, the service was top notch and the vehicle is our dream car. Hampton Ford Hyundai helped make our dreams come true!! Thank you Chu and Kevin at Hampton Ford Hyundai. If you are looking for a vehicle, this is the place! I would highly recommend stopping in to check them out! -Steph and Dustin More

The salesman I worked with, Gregory Pappas, was very helpful and got me the car I wanted. Overall, a very easy experience. helpful and got me the car I wanted. Overall, a very easy experience. More

I am 52 and have bought a lot of cars from different dealerships. I hate buying cars. My salesperson Ben was so patient, honest, and helpful. When I decided to purchase I was worried about the warra dealerships. I hate buying cars. My salesperson Ben was so patient, honest, and helpful. When I decided to purchase I was worried about the warranty up-sale. The business manager was amazing, no pressure. I have never had an experience like this before and would recommend this dealership to anyone! I've also never written a review in my life! It's worth the visit. More