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Hanlees Davis Chrysler Dodge Jeep Ram - Service Center

Davis, CA

3.1
257 Reviews

258 Reviews of Hanlees Davis Chrysler Dodge Jeep Ram - Service Center

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August 18, 2023

This is an excellent dealership. I trust them and I think they do good work. On my last visit, unfortunately things didn't go as smoothly as I think they should. I went in for a batt More

by mimmie869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recognize these names. I only dealt with the service writers and cashier.
August 17, 2023

Worst service ever. Total waste of time. Constantly upselling. Staff always changing. Make promises they can't keep. More

by KENDYLOU8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
August 15, 2023

Wait time when pulling into the bay is too long. Service advisor is not knowledgeable on vehicles in general. Overall the Hanless service experience is poor More

by spar_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Pilch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarafraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randfy Ycmat
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Worst treatment by a business that I ever received. I should have read the reviews before I came to this garbage place. More

by cowandc04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Pilch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarafraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randfy Ycmat
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Worst dealership I have ever interacted with. We had an appointment for a repair that was under warranty. It took months for the part to come in. Our appointment was for 8 am. They said it would More

by Hector
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed
August 15, 2023

Customer service can be improved. Our car was being serviced for warranty-related repairs. The car ended up being held for one whole month. We had to call numerous times within th More

by dubswirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Nguyen
August 11, 2023

Repair was covered under mopar warranty with a small deductible but took two days to get confirmation what was needed. More

by DENTONBP2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 10, 2023

The staff are friendly and the 16,000 mile service check up was quick and efficient. We spoke with Miley and couple of fast before our appointment to confirm and she was super friendly and helpful! More

by Janiskimball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pilch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarafraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randfy Ycmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miley
August 08, 2023

Terrible customer service and long phone call wait times. You have to bug and bug to get any sort of response on your vehicles progres. More

by DdT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Pilch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarafraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

No communication. Inattentive to issue/concerns. Young, inexperienced. Did not communicate with Jiffy Lube about the vehicle. Took forever for anyone to call me back. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miley, Cliff, Ahmed (the rudest), Singh, Tommy
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