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Harry Robinson Buick GMC
Fort Smith, AR
2,731 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance.
•Harry Robinson has the largest inventory of the premium brands Buick and GMC.
•We also have the largest Pre-Owned selection in the River Valley.
•We give you more in trade.
•All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer.
•We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service.
Call, E-mail or come by and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,731 reviews
April 17, 2012
Everybody we dealt with did everything they could to help get us in the car we wanted at the price we wanted! I've been recommending all my friends and family check them out for their next purchase!! Thank get us in the car we wanted at the price we wanted! I've been recommending all my friends and family check them out for their next purchase!! Thanks Chris and Mart! More
by Jdriggs01
Helpful April 10, 2012
I HAVE BOUGHT AROUND EIGHT OR NINE CARS FROM HARRY ROBINSON STARTING WITH BOB DURHAM THEN JAMES DURHAM AND NOW JACKIE MORAN. I HAVE ALWAYS HAD A ENJOYABLE TIME AT HARRY ROBINSON WHEN I BUY A CAR EVERY ROBINSON STARTING WITH BOB DURHAM THEN JAMES DURHAM AND NOW JACKIE MORAN. I HAVE ALWAYS HAD A ENJOYABLE TIME AT HARRY ROBINSON WHEN I BUY A CAR EVERY ONE IS HELPFULL EVEN THE SALES REP. THAT ARE NOT WAITING ON ME EVERY ONE THERE IS VERY, VERY HELPFULL. MY EXPERENCE AT THE DEALERSHIP IS UNFORGETABLE. I HAVE TOLD ALL OF MY FRIENDS ABOUT HARRY ROBINSON. GARY MCDONALD More
by garmac
April 07, 2012
Chris Wilson did an outstanding job getting me set up with my Altima! I will honestly say he is the best car salesman I have ever worked with! He was very patient while I was trying to decide which car w with my Altima! I will honestly say he is the best car salesman I have ever worked with! He was very patient while I was trying to decide which car would suit me best. Thanks Chris!! More
by darexvyn
Employees Worked With
April 04, 2012
This was the best car buying experience I have ever had. Jackie was great. She knew her stuff! She made everything go so smoothly and seem so effortless. Thank you Jackie! Jackie was great. She knew her stuff! She made everything go so smoothly and seem so effortless. Thank you Jackie! More
by dcampbell3024
April 04, 2012
Chris Wilson went above and beyond to get us just what we were looking for. When I first talked to Chris, I explained all of my expectations. Within 24 hours, he provided us with a deal that met all of the were looking for. When I first talked to Chris, I explained all of my expectations. Within 24 hours, he provided us with a deal that met all of them. We are thrilled with our new Buick Regal. This is by far the best vehicle purchase that I have ever made. I don't think that I could have went anywhere else or dealt with any other salesperson and got a deal this great. More
by missred1974
Employees Worked With
April 02, 2012
Great buying experience. Drove almost 3 hours to buy from these guys as no one in OKC could come close to their deal. Also got top dollar for my trade. from these guys as no one in OKC could come close to their deal. Also got top dollar for my trade. More
by kevindlegg
March 21, 2012
I was looking for a 5 passenger shuttle vehicle for our business. This young man was great! He got exactly what I needed below the price range I was looking for. The windshield had a small crack in it and business. This young man was great! He got exactly what I needed below the price range I was looking for. The windshield had a small crack in it and He had replaced and ready to go no problem. What a great experience! I Highly suggest Casey for any vehicle purchase if you want service and honesty Wow this is your Guy!! More
by LORRIEDAWN
Employees Worked With
Case Craig
April 18, 2011
We always use Harry Robinson for our oil changes and servicing---and we have a Navigator! We love how they take care of us on each and every visit. My husband was recently looking for a specific vehicle servicing---and we have a Navigator! We love how they take care of us on each and every visit. My husband was recently looking for a specific vehicle and even though they did not carry that brand, they worked with him to help him find the car he was looking for at the price we wanted. AWESOME! More
by klbar1
Employees Worked With
5
December 17, 2010
I recently purchased a used vehicle from this dealership. I have to say I am not one to recommend buying a car online, none the less without seeing it, test driving it or having checked it out. But John and I have to say I am not one to recommend buying a car online, none the less without seeing it, test driving it or having checked it out. But John and his sales staff made a believer in me. I had been looking for this car for 6 months, dealt with dealers both locally and out of state. The whole process from beginning to end (the car being delivered to me in NJ) was A+!!! Everything went as promised. John and staff gave me the best price and customer service on this car purchase. I am completely satisfied with the way they operate as a business. Very old fashioned and the way it is supposed to be. Not many businesses today care about their customers as much as they do. I would highly recommend anyone both in the state of Arkansas and out of state to purchase a vehicle from here. What could of been a scarey experience turned out to be one of the best experiences and so thankful!! I love my 2010 Ford Shelby!!!! Liked: Disliked: More
by reycoauto
Employees Worked With
John
January 21, 2010
Not satisfied at all. They told us that the car had bluetooth for the hands free wireless phone usage. And it was just the onstar buttons. We went back to the dealership and asked how to use the blueto bluetooth for the hands free wireless phone usage. And it was just the onstar buttons. We went back to the dealership and asked how to use the bluetooth. Then they tried to do it and said, "There is no bluetooth." They told us there was blouetooth, and then they are telling us "We said it was bluetooth CAPABLE. that means it can be installed on your vehicle at YOUR cost." I am in the military, and they knew that. I was not expecting to get some special treatment, but I REALLY was not especting to vet completely HOSED. Stay away from Jackie Moran. She is not a very good Sales Rep. They are also very aggressive abut signing that day and don't want you to leave. During negotiations, every time I wanted to go and check the vehicle, they tried to keep me inside. Also, the Sales Managed, Chip is not a straight shooter. When i told him that I felt i got a raw deal, he said "YOu signed a contract." I said "Falling back on a contract is like saying that you fooled me." He said "Well...we did." Then later on he denied making that comment when i said i wanted to talk to the owner. More
by cptafw163
Employees Worked With
Jackie Moran, Chip (sales Manager)
