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Harry Robinson Buick GMC - Service Center
Fort Smith, AR
136 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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136 Reviews of Harry Robinson Buick GMC - Service Center
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August 18, 2018
Ketih Estep goes above and beyond. Talk about treating a customer right. Where ever this guy goes, they are LUCKY to have him. He can fix anything. Harry Robinson is fortunate t Talk about treating a customer right. Where ever this guy goes, they are LUCKY to have him. He can fix anything. Harry Robinson is fortunate to have such a pro on their team. More
by melanie18
Employees Worked With
Keith Estep
Helpful July 11, 2018
Super Service I was having a problem .receiving a rebate offered by GMC for service I'd had done at Harry Robinson. Alexis Brown took at least 45 minutes of her da I was having a problem .receiving a rebate offered by GMC for service I'd had done at Harry Robinson. Alexis Brown took at least 45 minutes of her day to help resolve my problem. She made phone calls, attempted emails and chatted on line with various people. She finally found out that the rebate was approved. Alexis is great. She could have given up like I had but she persisted. More
by Old Man
Employees Worked With
Alexis Brown
June 13, 2018
Excelente Víctor was a lot of help on finding the right vehicle for my parents he is very friendly and understandable. I really recommend him especially to the Víctor was a lot of help on finding the right vehicle for my parents he is very friendly and understandable. I really recommend him especially to the Hispanic people since he dose speak Spanish. More
by Maria
Employees Worked With
Victor Magaña
June 11, 2018
Great Experience! From the moment I entered the service area to leaving the dealership, I was greeted, made to feel like they were glad I chose them for service, and ev From the moment I entered the service area to leaving the dealership, I was greeted, made to feel like they were glad I chose them for service, and even during the check-out process they were very cordial and helpful! I will continue using them for my service needs!! More
by PastorHoward
Employees Worked With
Brian Godbey, Cameron Selby, Jeff Baxter
June 11, 2018
Randy Jones is AWESOME Randy kept in touch with me the entire time about the needed repairs, was very courteous and even had my car washed when I picked it up. Great Custom Randy kept in touch with me the entire time about the needed repairs, was very courteous and even had my car washed when I picked it up. Great Customer Service. More
by Katiebea
Employees Worked With
Randy Jones
May 15, 2018
My Solstice has a recall notice requiring a procedure. The folks @ Harry Robinson were really friendly and helpful. My vehicle was scheduled and the recall completed efficiently. All went smoothly with no The folks @ Harry Robinson were really friendly and helpful. My vehicle was scheduled and the recall completed efficiently. All went smoothly with no snags whatsoever. More
by Suzi
Verified CustomerEmployees Worked With
Randy Jones, Brian Godbey, Cameron Selby, Jeff Baxter
May 11, 2018
Quick and fast Great experience!!!’ Would recommend to everybody i know. Really friendly sales staff and service center staff. I was in and out out there in a short Great experience!!!’ Would recommend to everybody i know. Really friendly sales staff and service center staff. I was in and out out there in a short time. More
by JOHNCARTER1962
Employees Worked With
Other Employees :
Rachel Colquitt, Jackie Black, Ashli Black, Audry Kimberling, Jeff Baxter, Taylor Craft
May 08, 2018
Quick service Well satisfied very courteous service writer Jeff Baxter if only the whole world would operate like this young man people would tear the doors down to Well satisfied very courteous service writer Jeff Baxter if only the whole world would operate like this young man people would tear the doors down to do business with them More
by md_faucher
Employees Worked With
Jeff Baxter
May 05, 2018
Clean cehicle For the last three times I brought my vehicle in, the vehicle is still dirty after the wash that is given. Just thought you should know. Thanks For the last three times I brought my vehicle in, the vehicle is still dirty after the wash that is given. Just thought you should know. Thanks More
by THOMAS.GOODIN
Employees Worked With
Mike Tisevich, Jeff Baxter
May 04, 2018
A bad experience We drove into the service area like you are required to .My wife and I both opened our truck doors to get out and steped down on tbe floor. We booth f We drove into the service area like you are required to .My wife and I both opened our truck doors to get out and steped down on tbe floor. We booth fell and hit the sid3 step om our truck and floor. That floor is very slick when its wet. Customers should not be required to dive in there when it is raning. That is a very unsafe floor. There was no wet floor sign out and no warimg the floor was slick. We booth hurt our left arms and and she hurt her lower back and I hurt mt mid back. We booth are very soar today. A service peronal came out and made a comment the reasom why my wife fell it because her shoes where wet and she replied because its raining outside. More
by Tina Golden
Employees Worked With
Jeff Baxter
