Ivan was terrific! He is very easy going and no pressure. Made me feel right at home. Ivan got me a really nice, even newer SUV to use for a couple of days until our vehicle was ready (they had to replace the windshield). They didn't have to do this for us - and we didn't even ask. Also, the manager was very friendly. when we got to Jeremy the finance guy, he was also terrific - no hidden charges that other places have tried to sneak in. I feel like I got a great vehicle at a fair price. These guys were the best - all around. I will definitely go back to Ivan at Hatchett Hyundai when I look for my next vehicle.