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Hatfield Buick GMC
Redlands, CA
502 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 502 reviews
July 28, 2025
Service was great. Got my car done the same time I completed another apt so no wait time. Always happy with the professionalism and the knowledge my service advisor, Ad Got my car done the same time I completed another apt so no wait time. Always happy with the professionalism and the knowledge my service advisor, Adrien, provides. More
by TRAWLS1424
Verified CustomerEmployees Worked With
July 27, 2025
Love that you really only deal with one person! Out of there by 1.45 hrs. Out of there by 1.45 hrs. More
by frekhtm78
July 26, 2025
I am please how the purchasing went for the 2025 gmc . I look forward to see how my service events go next . My sales lady kaylynn was really helpful and I appreciate that. Thank you kaylynn . I look forward to see how my service events go next . My sales lady kaylynn was really helpful and I appreciate that. Thank you kaylynn . More
by EDPAZMAN
July 26, 2025
Willie was amazing, made the entire car buying process as smooth as could be and I couldn't be happier! smooth as could be and I couldn't be happier! More
by theaaroncowan
July 26, 2025
Everyone did a great job… appreciate everything everyone did… no complaints Thank you very much did… no complaints Thank you very much More
by NORRISSIX
July 25, 2025
For Sales and Service, there is no place better than Hatfield Buick / GMC IN Redlands Hatfield Buick / GMC IN Redlands More
by S-10 pick up fan
July 22, 2025
Excellent business straight forward nothing hidden to the point of it works for you or not no pressure!!! point of it works for you or not no pressure!!! More
by JAMES91VALENCIA
Employees Worked With
July 18, 2025
It was my first service on my new Yukon and it went very smooth. Alex told me it would take an hour and that is just what it took. I waited in the waiting area while the work was done and they had water bot smooth. Alex told me it would take an hour and that is just what it took. I waited in the waiting area while the work was done and they had water bottles available. Great experience and will be back for next service. Thank you, Alex was great! More
by Craig and Tracy Judy
Employees Worked With
July 17, 2025
Excellent service as usual. Thank you for taking care of my car while its getting serviced. Thank you for taking care of my car while its getting serviced. More
by Ehoch32
Employees Worked With
July 11, 2025
I took a 2000 GMC Sierra 1500 with 240000 miles that needed to have my A/C was not working. I also needed a general inspection. I made my appointment 30 days in advance and filled out all the informatio needed to have my A/C was not working. I also needed a general inspection. I made my appointment 30 days in advance and filled out all the information required about my truck. When I got there they checked me in, asked me all the questions they needed from me. I went to to the lobby made a complementary coffee sat down and started to get comfortable. (About 10 min) Next thing I know the service guy who checked me in came down the hall to tell me that Hatfield GMC does not work on older trucks that have high mileage and need repair. They are afraid that something will go wrong and they will have to fix it. So I waisted my morning and had to find a mechanic that would work on my truck and not be worried that it was a older truck. One good thing ( I guess) was one of the owners contacted me to resolve the issue. Spoke to the owner who did not resolve anything, told me that what happened to me was their policy. (Thanks for nothing) In closing if you need your older truck or car for that matter and live in the inland empire, try SouthWestern Motors. More
by blkngld4evr
