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Hatfield Buick GMC
Redlands, CA
288 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from cars, trucks and SUVs to used and GM Certified Pre-Owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 288 reviews
May 07, 2024
Nice dealership, people are always nice and friendly. Went in to see why my car's battery wasn't keeping a charge after sitting for about 5 days. They could not give me an answer, because they didn't kno Went in to see why my car's battery wasn't keeping a charge after sitting for about 5 days. They could not give me an answer, because they didn't know and I was still charged $200 for an inspection. I don't mind paying $200 if they would have told me what the problem was. Again they did not know what the problem was so I feel I should not have paid $200. I'm back to square one now trying to find out what is wrong with my car and again not fair that I had to pay $200 for nothing. More
by GLORIASALDANA227
Verified CustomerEmployees Worked With
Helpful May 03, 2024
Always happy with the service here. Turnaround time is always exceptional, feedback is a priority from the service staff, and Adrien always goes above and beyond in helping you. Turnaround time is always exceptional, feedback is a priority from the service staff, and Adrien always goes above and beyond in helping you. More
by TRAWLS1424
Employees Worked With
May 03, 2024
Always get my vehicle concerns taken care of and the service and parts dept are outstanding service and parts dept are outstanding More
by henryadame
May 02, 2024
Adrian is the best. The new guy working with him is good too too too, The new guy working with him is good too too too, More
by JHNYDAM
Employees Worked With
May 02, 2024
Always a pleasure. The people in the service department are very knowledgeable. The location is great because while your car is being serviced, you can go check out. Th The people in the service department are very knowledgeable. The location is great because while your car is being serviced, you can go check out. The little shops are in the area. More
by cowcrazy44
Employees Worked With
May 02, 2024
I’m very happy with Alex Terriquez in service Department he is a very knowledgeable person and take the time to call me when I bring my car for service to update for any issues or any repairs that my car ne he is a very knowledgeable person and take the time to call me when I bring my car for service to update for any issues or any repairs that my car needs. Thank you very munch Alex. More
by Jose Rivera
Employees Worked With
April 28, 2024
Every one is helpful and service is complete. Prices are high but not so much as other dealers. You don't mind as the value seems to be there. Prices are high but not so much as other dealers. You don't mind as the value seems to be there. More
by EDBETTY14
April 28, 2024
Mickey Heston made the whole process of buying a car so easy.He is very knowlegeable .I would recommend Hatfield’s and Mickey Heaton. easy.He is very knowlegeable .I would recommend Hatfield’s and Mickey Heaton. More
by 17kcabrera
Employees Worked With
April 26, 2024
I went to Service and one of my service I made an appointment neither of of them I wasn’t able to get serviced. I still think Hatfield is a wonderful Dealership. I have been coming there for several appointment neither of of them I wasn’t able to get serviced. I still think Hatfield is a wonderful Dealership. I have been coming there for several years. More
by MARKDBENJAMIN
Employees Worked With
All three are outstanding
April 26, 2024
Adrian is always courteous and knowledgable. I appreciate the service department always keeping me informed on any maintenance needed to be done. I appreciate the service department always keeping me informed on any maintenance needed to be done. More
by JOYCEWANER
