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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
238 Reviews

238 Reviews of Hatfield Buick GMC - Service Center

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June 17, 2023

While it took time to get approval from insurance and get parts, once work started it was completed in a timely manner. Car working fine. More

by DEBOLD899
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Great service, friendly staff, timely service, fair pricing, okay waiting room, good location in Redlands. More

by tawatson424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

Service department is always proficient, professional, and personable and my car is always returned quickly and complete. More

by JANZARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

Janzarr, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

June 16, 2023

I have been going there for years, the customer service techs are very knowledgeable and helpful More

by BIGG5944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

Alex did a great job. Had to deal with swapping tires out. He handled it all. More

by CONTACT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

We actually have a Chevy, but tried Hatfield because they are closer to our house, and have been going to them since. The customer service is second to none, prices are reasonable for a dealer, and I know it More

by BGZDAVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

Good people. Good service. We have been going to them for a long time. They always get the job done. More

by annatknsn
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

Adrien in service very helpful, courteous, and knowledgeable. He works at getting your car in and out quick. No hassles, straight forward with you on any concerns that may arise. More

by TRAWLS1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. We look forward to your next visit! Take care!

June 16, 2023

All I can say is that this dealership is the best and everyone in the service department always treat me with the most respect and kindness. The work is always done great. More

by STANJASON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

Thank you so much for your positive comments about Hatfield Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

Had my canyon serviced June 5, always pleased with work the is performed. This Tim thought I was charged twice and still have received my refund. I went to Hatfield 6/9 called 6/13 was assured my refund wo More

by CALLESGKIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Hatfield Buick GMC responded

Hi! I just checked with our office and we processed the refund on Wednesday 6/14. Our bank says it takes approximately 2 days to go through. It should be showing anytime now. Please, if you don't see it, give us a call. I apologize for the inconvenience.

Jun 19, 2023 -

CALLESGKIDS responded

Thank you for your response just checked my account and refund has posted.

Jun 19, 2023 -

Hatfield Buick GMC responded

Awesome! Thank you for the update. Have a great day!

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