Hawk Ford of St. Charles

We worked with salesman Jeff who was great. i would definitely recommend him to friends and family. He went above and beyond to gather stuff our my old car and has it ready for me when I arrive. definitely recommend him to friends and family. He went above and beyond to gather stuff our my old car and has it ready for me when I arrive. More

Ken was amazing!! I came in looking for a car and Ken found a better car better fit for me and my job as a teacher❤️ found a better car better fit for me and my job as a teacher❤️ More

Got a beautiful used vehicle from them. Most easy, quick, and painless experience I've ever had buying a vehicle! The AC went out a week after buying, but I brought it in and they put me in a brand quick, and painless experience I've ever had buying a vehicle! The AC went out a week after buying, but I brought it in and they put me in a brand new loaner car until it was finished. Couldn't be happier! More

I bought a car a year and a half ago 2015 Ford Escape Titanium 90,000 miles on it day later shocks went bad they said they had a miscommunication with parks department and they knew the shocks were bad a Titanium 90,000 miles on it day later shocks went bad they said they had a miscommunication with parks department and they knew the shocks were bad and he sold me a car anyway then the horn went out a week later did you want to pay for it gets fixed since I had a warranty they wanted me to pay for it so end up paying half of it which I didn't like and I took it in the windshield wiper in the back broke after it went through car wash which they said it was broken before tires I got the tires I took it to the Quick Lane and they said the tires were at 4% for 30 seconds and I told the manager manager said went talk to them new manager says tires are okay he said that is why I'm so your tires so I took a Discount Tire they said used tires are bad Colt Ford Hawk Ford they said know so I had to put out another $800 for tires would not recommend Hawk Ford in st-charles More

Kyle explained what the check up would involve which was helpful. It was all done under an hour and he had my car washed too. Thank you Service Department. helpful. It was all done under an hour and he had my car washed too. Thank you Service Department. More

This is the third truck that I have purchased from this location. I have no problem driving a longer distance to get to Hawk Ford because the staff there is better than any other sales department that I ha location. I have no problem driving a longer distance to get to Hawk Ford because the staff there is better than any other sales department that I have ever encountered. Kirk Brown is one excellent salesman! His laid back, no pressure sales tactics make the process very stress free. He also actually takes an interest in what his customer needs or wants. Kirk's years of experience and product knowledge are also quite evident. Lastly, Kirk is honest, which makes for a trust worthy purchase. More

Bill and Chris made the car buying experience smooth. They are knowledgeable, friendly, professional and will continue to be referred to my friends and family! They are knowledgeable, friendly, professional and will continue to be referred to my friends and family! More

Friendly people,Bob Perri was very helpful and was very knowledgeable about the car and the type of features the car came with.Thank you knowledgeable about the car and the type of features the car came with.Thank you More

Service was great to deal with. Quick and easy at the Quick Lane. Would recommend to my friends and family. Patrick answered all my questions Quick Lane. Would recommend to my friends and family. Patrick answered all my questions More

Brought both my 2004 and 2008 Grand Marquis cars in for regular maintenance. Everything was satisfactorily completed. Social distancing was also maintained in the waiting area. regular maintenance. Everything was satisfactorily completed. Social distancing was also maintained in the waiting area. More