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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
Verified Customer
August 21, 2020
Patrick and Sam are the most helpful and friendly gentlemen! Great service and feedback in explaining the service my car needed! Great to have a quality service place to go gentlemen! Great service and feedback in explaining the service my car needed! Great to have a quality service place to go More
by JTMCGOWEN
Employees Worked With
Sam , Patrick Hertel
August 21, 2020
Hawk Ford worked with me to make a deal I was completely happy with my purchase. Went the extra mile. couldn't be happier with my purchase happy with my purchase. Went the extra mile. couldn't be happier with my purchase More
by PONMCCORMICK
August 21, 2020
Jim was great. Professional and true to his word. Easy working with him and the dealership. Will recommend him to my friends. Happy with the truck working with him and the dealership. Will recommend him to my friends. Happy with the truck More
by JCHANEY1203
August 19, 2020
Bill was great to work with. He came in on his day off to deliver my car and followed every instruction I had in regards to how I wanted to receive the car. deliver my car and followed every instruction I had in regards to how I wanted to receive the car. More
by DOMENICK418
August 19, 2020
A salesman named Bob is very good. He's nice and honest. Although I wasn't able to buy the one I was looking for, he was able to offer me another one that is really close to the latter. He has the patience Although I wasn't able to buy the one I was looking for, he was able to offer me another one that is really close to the latter. He has the patience of letting me drive two trucks so I can compare the difference. Thanks Bob. More
by LEVY316NOBLE
Employees Worked With
Bob Perri
August 19, 2020
Had a recall letter, called Hawk Ford service and they scheduled me right away. Worked with me on my schedule and fixed the issue in reasonable time. Very efficient and professional. Thank you scheduled me right away. Worked with me on my schedule and fixed the issue in reasonable time. Very efficient and professional. Thank you More
by r.moll
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
August 18, 2020
I used the Quick Lane for service. Service was fast. Staff was efficient . Oil changed and filter replaced. I did have to go to the service department for the Recall Notice. I was able to get an appoint Staff was efficient . Oil changed and filter replaced. I did have to go to the service department for the Recall Notice. I was able to get an appointment in just a couple days for that work. More
by grandmajudy11
Employees Worked With
Steve Kershaw
August 17, 2020
Excellent service, Problem was very hard to find, talking with Ford they continued to work on the problem, kept me informed along the process. I have the car back with no issues. with Ford they continued to work on the problem, kept me informed along the process. I have the car back with no issues. More
by ART.GUEST
August 15, 2020
Excellent service. This job was completed faster than expected. The staff was courteous and friendly. Service member Steve was very helpful. I will bring my call for future service. expected. The staff was courteous and friendly. Service member Steve was very helpful. I will bring my call for future service. More
by wingmac12
Employees Worked With
Steve Kershaw
