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Henry Brown Buick GMC

Gilbert, AZ

4.7
1,205 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,205 reviews

May 10, 2024

Salesman worked very hard to get me the car I wanted, Friendly employees, very helpful More

by MUCCIACCIAROLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cavalliero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Henry Brown Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Nick, and Jose. We truly appreciate your feedback. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 10, 2024

Words cannot describe the magnificent customer service I received, as soon as I pulled in, I was greeted by a whole group of people that made me feel part of their family and after meeting Wagner Harrigan a More

by Lana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Had a good experience working with Jordan. Was able to work the numbers via email so it was as simple as coming in to sign, title, registration, etc. Took about an hour and a half in person. More

by Danieljmerkley
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
May 10, 2024 -

Henry Brown Buick GMC responded

Daniel, It's great to hear that Jordan could get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 05, 2024

Professional and friendly staff, everyone at this place do all his/her best to make the customer satisfied. I really enjoyed dealing with them. ( Adrienne cross ) is the best I ever met when it comes to More

by Walid Ebrahim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Henry Brown Buick GMC responded

Thank you so much, Walid, for your wonderful review! We are thrilled that Adrienne and our team had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 04, 2024

Overall experience was good. I was able to be greeted quickly and go through the ordering of my new SUV. My salesperson Jordan was easy to work with and kept me informed along More

by Chris J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
May 05, 2024 -

Henry Brown Buick GMC responded

Thank you, Chris! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 02, 2024

I highly recommend Henry Brown for all your vehicle needs. Joey Muna is an amazing sales professional, Joe White killed it with the financing and Mark Jimenez made sure my new truck was in perfect cond More

by CGEHRMANN4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Muna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear that Joey and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 01, 2024

This is our 9th vehicle bought from Henry Brown. We will also come back because of there superior service and support. More

by WOMBAT4403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Upchurch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Stenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We appreciate you being a loyal customer! If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 01, 2024

Very informed, even on other makes& models. very upfront , honest,eager to work with you to meet your goals not just thier goals More

by STEWARTLITTLE2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Holtzman- sales
May 02, 2024 -

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Joe, Tyler, and our team here at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 01, 2024

This is our 3rd vehicle from Henry Brown Buick GMC. We've worked with Wagner Harrigan on all three purchases, he's an amazing person and fair salesman. More

by ELKARCHER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Henry Brown Buick GMC responded

We are so glad that Wagner had the opportunity to work with you, and that our team could make this a top-notch experience. We appreciate you being a loyal customer We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 01, 2024

I have no idea who Thomas James is. Spencer Gamby was my salesperson. He did an excellent job. More

by GARYWOODCRAFTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Henry Brown Buick GMC responded

Gary, Thank you so much for your wonderful review! We are thrilled that Spencer had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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