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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,189 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,189 reviews

September 10, 2025

Herb Chambers BMW of Sudbury provides outstanding service! Al, the Director of Services, is always professional, attentive, and makes sure customers are well taken care of. He connected me with My, m More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Jounz and David ( from valet )
September 09, 2025

Bill Cahill and Jack O’Donovan were great to work with and provided outstanding service. More

by kevindriscoll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Herb Chambers BMW of Sudbury responded

Kevin, We're glad Jack and Bill made the process easy! Thanks for choosing Herb Chambers BMW of Sudbury!

September 09, 2025

Travis Ewen at Sudbury BMW is the best! I would recommend him to all my friends. More

by bmer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

September 09, 2025

Yordanys Perez is an outstanding BMW service consultant—professional, knowledgeable, attentive, and always ensuring a smooth, stress-free experience. More

by Frank B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Frank, we love to hear that Yordany's always ensures you have a smooth and stress-free experience! Thank you for choosing Herb Chambers BMW of Sudbury and for sharing your feedback. We look forward to your next visit!

September 07, 2025

Steve was attentive and courteous. My vehicle was serviced as needed, a recall part replaced, and cleaned and vacuumed. All staff was nice. More

by Forest
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Herb Chambers BMW of Sudbury responded

Forest, thank you for your feedback about Steve and our team! We appreciate your business and hope to see you again at Herb Chambers BMW of Sudbury! Safe travels!

September 07, 2025

very patient and professional. no pressure. super confi to make a deal with B and Bem More

by felix1fabiola
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brianna De Oliveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Herb Chambers BMW of Sudbury responded

Felix, Your support shines as bright as five stars! See you again soon! Thank you! - Herb Chambers BMW of Sudbury

September 05, 2025

A pleasurable experience, detailed assessment, correct service and points of interest for future service. Always a pleasure talking to the service advisor. More

by Sblake24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your five-star review of our service team! We are pleased to hear you enjoyed your experience with Herb Chambers BMW of Sudbury. See you next time!

September 05, 2025

Leanne is a top notch service representative at the BMW Sudbury dealership. Competent, friendly, always willing to go the extra mile, and does a great job for the customer. More

by brightlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
Sep 05, 2025 -

Herb Chambers BMW of Sudbury responded

It's great to hear Leanne provided such excellent service! We'll be sure to share your feedback with her. Thank you for choosing Herb Chambers BMW of Sudbury!

August 31, 2025

Communication between the entire “team” was minimal and frustrating. Problem with prompt responses when seeking answers. More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Karkaetedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jack O’Donovan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Armstrong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Herb Chambers BMW of Sudbury responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Sean King - General Manager - sking@herbchambers.com

August 30, 2025

Great customer service. Jack and team took the time to really understand what I was looking for and delivered excellently. Kudos to the team! More

by ooadekunle7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherrad Abdool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Herb Chambers BMW of Sudbury responded

It sounds like Jack, and the team took amazing care of you! We will be sure to pass along your kind words. Thank you for choosing Herb Chambers BMW of Sudbury!

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