Herb Chambers BMW of Sudbury

so I had a few issues with my car and took it to FMW as I always do and kate was my CA. To start I had a rejection sticker from a inspection shop. she went out of her way and snuck me in for a appointment kn always do and kate was my CA. To start I had a rejection sticker from a inspection shop. she went out of her way and snuck me in for a appointment knowing I couldnt drive the car (safety issue). arriving at the dealership I am greeted and shown my loaner which had a full tank of fuel! I have been updated daily and never had to wonder what was going on. The technician that did the work was excellent and did a nice clean complete job. no dirty hand prints or old parts left in the trunk (dont laugh happened twice at other dealers).All in all I am happy to say FMW has done another painless top notch job. Best regards, Michael More

I buy many of my repair/maintance parts from Foreign Motors West (Herb Chambers BMW in Natick, MA). Their prices (with a BMW CCA discount) are very reasonable (well below BMW NA MSRP). The parts folks Motors West (Herb Chambers BMW in Natick, MA). Their prices (with a BMW CCA discount) are very reasonable (well below BMW NA MSRP). The parts folks are polite and helpful, even when I am just looking for information. More

Wanted to test drive 2 cars but she said it's sunday we are very busy she can let me drive one vehicle today and make appointment for monday for rest ! are very busy she can let me drive one vehicle today and make appointment for monday for rest ! More

Rude did not have time wanted to sell car asap did not even let me come into the dealership said when you are ready give me a call and YES i bought my new BMW from wagner they gave $1200 discount. even let me come into the dealership said when you are ready give me a call and YES i bought my new BMW from wagner they gave $1200 discount. More

After searching for months looking for the right Certified Pre-Owned X3, we finally found it online at Herb Chambers/FMW. Everything about the vehicle was right and I placed a $500 credit card depos Certified Pre-Owned X3, we finally found it online at Herb Chambers/FMW. Everything about the vehicle was right and I placed a $500 credit card deposit on the vehicle to hold it until we could get down there to check it out the next evening. We were fully prepared to buy it on that visit. We live and work in northern NH, nearly three hours away, and when we started out for FMW after work, it was raining, snowing, freezing, foggy, etc. so we called the salesperson and said we had to call it off until the next night. The next night came and we leave work early, drive three hours to learn that they had sold the vehicle out from under us!! I was xx to say the least, but what prompted me to smear these guys was the cavalier attitude of the obnoxious Pre-Owned sales manager who told me "hey, it's the end of the month and I need to make numbers....... I get a hundred people a day who want me to hold cars for them and I'm not losing sales." So folks, it's a numbers game with these guys and if you don't like the treatment you get, move over and get out of the way because there are plenty of other stiffs out there in metro Boston they can prey on. This just reaffirms why I have purchased cars from private sales for all these years...... you meet some really nice people and don't have to deal with these creeps. More

i changed my mind. . after going over with glen in service, my car was explained in full detail. apparently the new x5 bmw is so smart that humans cannot figure it out and it does stuff that no one k service, my car was explained in full detail. apparently the new x5 bmw is so smart that humans cannot figure it out and it does stuff that no one knows about so of course, i think it is not working. glen sat with me for hours showing me details and after that i felt confident. so my last experience was better than my first 2. More

Brake Lining light lit up at 35k. Did an inspection 1 at the same time. Replaced rotors and pads under warranty. Told them I was hearing noise in the front end from every little bump. They replaced both fro the same time. Replaced rotors and pads under warranty. Told them I was hearing noise in the front end from every little bump. They replaced both front sway bar links. Told them I was hearing static on AM when I step on thhe brakes. They installed an additional ground wire (per bulletin). Told them the hesitation in the acceleration was bugging me and they reprogrammed the EGS with new software.<br><br>I dropped it at 7:30 and it was ready at 5 just as they said it would be. The handling is vastly improved, and the 3.0 seems like a different beast with the new transmission program. More