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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
746 Reviews

746 Reviews of Herb Chambers Ford of Braintree - Service Center

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May 04, 2024

Went in to have the works done on my vehicle and was in and out within 90 minutes. That included a part being changed. Excellent service today! More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Moved to Herb Chambers from Quirk (where I had an awful experience). At Herb Chambers the staff were friendly and welcoming and made me feel like they were a “local” autoshop. Cindy was personable and re More

by Mgoughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Regimbald
Apr 29, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that Cindy and the rest of our team at Herb Chambers Ford of Braintree were able to provide you with a friendly and welcoming experience. Thanks for choosing us over Quirk!

April 25, 2024

Extra effort for customer satisfaction. Worked on my behalf with our warranty to get the repairs covered. Very professional and customer conscientious. More

by Crogers70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 25, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know our team at Herb Chambers Ford of Braintree was able to assist with your warranty and ensure a satisfactory repair experience. Thanks for recognizing their professionalism and customer service!

April 19, 2024

Prompt and great service. I have been using this dealership since 2015, I have not had any negative experiences in my interactions with the staff (sales and service). More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you've had consistently great experiences with us at Herb Chambers Ford of Braintree! Thanks for your continued trust and support!

April 18, 2024

The employee was very courteous and explained there would be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service. More

by jomac23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for efficiency and great service! Thanks for your feedback.

April 08, 2024

A great dealer ship the help are always,know what they are doing. Cindy you are great More

by taykoda1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy excellent person
Apr 09, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for leaving Cindy and Herb Chambers Ford of Braintree five stars! We hope to assist you again!

April 07, 2024

Everyone was friendly. Finished my vehicle very quick which was a plus. Would highly recommend this place. More

by Smsturrupkelow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience at Herb Chambers Ford of Braintree! Thanks for recommending us and we look forward to serving you again in the future.

April 07, 2024

Very professional and knowledgeable everyone I came in contact with was very helpful and explained what needed to be done and the work was completed in a timely manner More

by bomullane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown woman who I paid for the work was very pleasant and was a pleasure to do business with
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with our team at Herb Chambers Ford of Braintree. We always aim for professionalism and timely service, so it's great to see that reflected in your visit!

April 06, 2024

Good service today. Fast, gave me a place to do work while I waited, and came back saying to wait on the brakes….honest answer More

by Fordowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

Hi! We're glad to know that you had a positive experience at Herb Chambers Ford of Braintree! It's great that our team could provide fast service and an honest assessment. Thanks for the review, we appreciate it!

April 06, 2024

All went well With pick up and drop off using valet and work was completed as planned More

by Mlevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ridings
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're so happy your service experience went as expected! Thank you for being a valued Herb Chambers Ford of Braintree customer!

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