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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
2,799 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,799 reviews

June 14, 2024

June, our service coordinator, was excellent as usual! She kept us updated about the work, was very professional , helpful & friendly. The service work was done @ a fair price & we can always depend on an More

by Eileen D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept staff
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Jun 14, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for your review, Eileen! We're honored that you trust June and the rest of our team with all of your automotive needs! We look forward to seeing you next time at Herb Chambers Honda of Burlington!

Helpful
June 13, 2024

It was good or something idk what else you want me to say mozzarella sticks More

by joboje2035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! Our Herb Chambers Honda of Burlington team hopes to see you again in the future!

Helpful
June 13, 2024

Staff was friendly and helpful. Service was professional, car ran well, the hard part was the wait More

by Raustin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Herb Chambers Honda of Burlington responded

We appreciate your feedback and five-star rating! We look forward to seeing you again! Thank you! - Herb Chambers Honda of Burlington

Helpful
June 10, 2024

Brought car in for maintenance service and worked with Chris Glen who is always very knowledgeable, professional and courteous. Service was completed within committed time frame, very much appreciated. More

by Bdst26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to hear Chris provided you with knowledgeable and courteous service at Herb Chambers Honda of Burlington. Thanks for sharing your positive experience!

Helpful
June 09, 2024

Ashley at Herb Chambers in Burlington handled my service this time around with exceptional customer service and timely manner!!!! I could not ask for a better dealership from purchase to maintenance custome More

by Klbella2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
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Jun 10, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Ashley provided exceptional service during your visit at Herb Chambers Honda of Burlington! Thanks for the glowing review and continued support. We'll be here whenever you need us!

Helpful
June 04, 2024

Great service! ! In and out in no time. Service Advisor June was very knowledgeable about work to be done More

by 10steveb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Herb Chambers Honda of Burlington responded

Thanks for the shoutout! We're glad to hear that June and our team at Herb Chambers Honda of Burlington provided you with quick and knowledgeable service. See you next time!

Helpful
June 01, 2024

Herb Chamber’s Burlington Honda is the BEST - absolutely NO pressure. They really do help you buy a car NOT sell you a car. I was amazed at how friendly DIEGO my salesperson was. More

by Harvey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego - sales
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Jun 03, 2024 -

Herb Chambers Honda of Burlington responded

Harvey, we're delighted to hear that Diego and the team at Herb Chambers Honda of Burlington provided such a positive experience. Thanks for sharing your feedback!

Helpful
June 01, 2024

This is my 6th lease with Herb Chambers Honda in Burlington. Working with Rob Kineen is always 5 stars. He's accomdating, upfront and professional. He regularly checks in to make sure I'm happy with More

by sonjav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Herb Chambers Honda of Burlington responded

Thanks for your continued trust in Herb Chambers Honda of Burlington! We're delighted to hear that Rob consistently provides you with top-notch service. Enjoy your new lease, and we look forward to assisting you again in the future!

Helpful
May 31, 2024

Had my wheel rims repaired and car serviced same day Great job Receptionist kept me up to date on time to pick up All service people extremely pleasant and helpful More

by JEMARROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Jun 03, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to hear you had a great experience with our team at Herb Chambers Honda of Burlington! Thanks for the positive feedback and support!

Helpful
May 28, 2024

Michael Pereira is a GREAT Service Rep and is way beyond a "10 Rating!" He solved all our problems!!! More

by daveandmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereirra
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May 29, 2024 -

Herb Chambers Honda of Burlington responded

Daveandmay, we're delighted to hear that Michael provided exceptional service and resolved all your issues! Thanks for the fantastic feedback!

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