OK, so as much as we loved our Mini Cooper the lease was almost over and unfortunately we were way over our allowed miles so we had to do some legwork. Our daughter was the primary driver so we of course looked at the new Mini Hardtop - really tempting but unfortunately the lease price was much higher than last time (probably because of the extra miles issue).
We had an Accord before the Mini and had had a really good experience at Herb Chambers Honda in Seekonk so we went back to see what our options were there. We worked with Scott Birtles the GM and Russ Curran. After reviewing all our options (2014 vs. 2015 – Accord vs. CRV vs. Civic & lease vs. buy etc. etc. etc.) we ended up purchasing a 2015 Honda Civic SE.
Scott & Russ were enthusiastic, knowledgeable, and immensely helpful. They answered all of our many questions about the car and made sure we had carefully considered all options before we made our final decision. We really have had great service from this dealer but did not buy on the first visit. Scott & Russ were more than happy to give us our space to decide on our schedule.
As much as I like Herb Chambers I had to go online and check there price against other dealers and including the trade, financing price of the Civic, Venture Shield, Simonize & Road & Tire protection Scott & Russ were but far the best value. They then followed up by phone to let us know that Honda had added some December special offering another $500 off as well as a very low interest rate.
That made it a very easy decision and we purchased that evening. Thank you Scott & Russ we love our 2015 Civic and especially your friendly, high quality, no pressure customer service. You obvious desire to prioritize customer satisfaction means that we can easily continue to highly recommend Herb Chambers Honda!
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