Read Reviews Herb Chambers Honda of Seekonk

Herb Chambers Honda of Seekonk

Herb Chambers Honda of Seekonk

185 Taunton Ave Route 44
Seekonk, Massachusetts 02771


Sales: (508) 336-7100
Service: (888) 657-7785
Parts: (888) 657-7785

Manufacturer: Honda

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 432 reviews

4.9

4.9 out of 5

632 lifetime reviews

Herb Chambers Honda of Seekonk

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Certified: Herb Chambers Honda of Seekonk

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Herb Chambers Honda of Seekonk has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Herb Chambers Honda of Seekonk

Welcome to Herb Chambers Honda of Seekonk. In Southeastern Massachusetts and Rhode Island, there is only one name that stands for excellence in automotive sales and service. That name is Herb Chambers.Our selection is second to none.
You'll find us conveniently located on automobile row. Route 44, in Seekonk on the border of Rhode Island. You'll find that the Herb Chambers team is excited to serve you.No one will match our commitment to technical or customer service. At Herb Chambers Honda in Seekonk, the vision is "To be the best".
Scott Birtles-General Manager


Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 7:00 PM


Our Amenities

No Appointment Necessary Customer Lounge Area
Pet Friendly (WooF) Rental Car Service Onsite (Discounted Pricing)
Drive-In Service Shuttle Service
Free wash and vac every service Express Service (With Car Wash and Vac)
Valet Parking Free Drinks (Coffee, Tea, Soda, Water and Hot Chocolate)
Free WiFi Parts Store
Cable TV Vending Machines
After Hours Drop-Off Television

bmbacon
6/14/2013 3:26:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill  PanaccioneBill Panaccione
Mike RebolaMike Rebola
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Honda of Seekonk:

Unbelievable service. I recently purchased a used 2011 Honda CRV at your Seekonk MA dealership and found them to be so courteous and obliging. Mike Rebola met my son and I at the door and showed us the exact car we were looking for. He seemed to know just what we wanted. I can't praise him and the dealership highly enough If you go anywhere else, you are making a huge mistake. Barbara Bacon

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sixlobstas
6/13/2013 12:37:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Krista MartitzKrista Martitz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Honda of Seekonk:

Pursuit of a new Honda on Lease all accomplished in ONE day. Krista , my sales person was great to work with , as well as the Management team who approved my deal. Purchased a Honda product in 2005 and my 2013 experience justified why I came back . Thanks

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efreedm2
6/8/2013 12:14:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott BirtlesScott Birtles
Jeff BotelhoJeff Botelho
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Honda of Seekonk:

On memorial day weekend, my husband and I visited Herb Chambers of Seekonk to purchase a car for my daughter in law and to trade in our vehicles we purchased a few years ago at the same dealership. We have bought 4 cars already from this dealership and I called Scott Birtles in advance of our visit. When we arrived, we were introduced to Jeff Betelho who was wonderful to work with. He was patient, listened to our needs and wasn't pushy. Jeff may be new to car sales, but he has the right attitude and knows how to work with people as individuals. He will have a great career selling cars if he chooses to. We were glad he was our sales person. He has already called us a few times to be sure we are happy and answer any questions that we may have.

I drive all the way from Grafton, MA, even though there's a Herb Chambers Honda dealership only a few miles from our home. Why? The service is outstanding, no one is pushy and we always feel we have received great value for our investment. Scott Birtles, the manager of Herb Chambers of Seekonk puts integrity in car sales that has been lacking throughout the industry. We are happy and proud to be customers.

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Response From: Herb Chambers Honda of Seekonk
Added: 6/12/2013 1:55:15 PM


efreedm2:

Thank you so much for making the trip out to Seekonk, we are grateful. It's not every day that a family comes in and purchases three cars in one day we appreciate the business. Hondas are great vehicles and I think you made the right choice in selection. I personally look forward to a long-lasting relationship.

Thanks again.

Scott

Scott Birtles
General Manager
Herb Chambers Honda of Seekonk

Twitter
jmbcomms
6/7/2013 6:08:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew BeaulieuAndrew Beaulieu
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Honda of Seekonk:

We live in Plymouth, Massachusetts, where there's a new Honda dealer. We gave them and Herb Chambers Honda the same opportunity: give us the best possible price the first time on a new 2013 Honda EX-L. Whoever gives us the best offer wins; no quibbling, no second chances. The Plymouth dealer was much closer to us distance-wise, but the 1997 Honda CR-V we traded was bought at Herb Chambers Honda in Seekonk and our Lexus was also bought from a Herb Chambers dealership. Herb Chambers Honda in this purchase situation came out about $400 lower and there was a startling difference in professionalism (think the comparison of hospitals in Boston with any other hospitals anywhere). These guys are great, start to finish. The experience was fast, totally professional, and customer-focused. They even gave us $1000 for our '97 which had almost 393,000 miles on it. Perfect car, fantastic dealership. Go. Our sales person was Andrew Beaulieu who is the best; ask for him by name and mention Jeff Berger's review.

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Downtown51
5/30/2013 10:28:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Krista MartitzKrista Martitz
  • Customer Service:

    3
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    3.8

My Review Of Herb Chambers Honda of Seekonk:

Krista was a very personable salesperson. She is intelligent and knowledgable about the inventory and finance. She is an asset to the Herb Chambers team. Good luck to Krista with all her future sales. We will be recommending her.
HOWEVER..
Our wait with the finance office was too long. It almost terminated the deal.-4 hours.BAD!!

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Response From: Herb Chambers Honda of Seekonk
Added: 5/31/2013 12:09:25 AM


Downtown51:

I'd like to thank you for taking the time to give me this feedback for Honda of Seekonk. We agree with you on Krista. I understand that you had a less-than-positive experience with the wait, I apologize for that. We value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly we did not deliver on that goal with your visit. I have shared your feedback with my entire team. Thank you again for bringing it to my attention. We are grateful that we did not lose your business. Stop by the showroom to say hello next visit or call me if you would like to discuss further.

Thanks Again.

Scott

Scott Birtles
General Manager
Herb Chambers Honda of Seekonk

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dfbeckerman
5/30/2013 8:51:40 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dean MorrissetteDean Morrissette
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    3.8

My Review Of Herb Chambers Honda of Seekonk:

Good experience. Dean was responsive, patient and very personable.
I would have liked a better price on the trade-in but that was not up to Dean. He did the best he could to get me the best price possible.
I would recommend Dean to any of my friends looking for a Honda.

The finance guy did make a mistake though.He had forget to refund me my deposit when I paid the downpayment.
Dean was very responsive in getting me the refund as quick as possible.

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dizman525
5/29/2013 9:59:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dean MorrissetteDean Morrissette
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Honda of Seekonk:

I had purchased a vehicle from this dealership in the past...sales person was exceptional, received the vehicle when promised....I would recommend to other customers

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Mary Lou B.
5/25/2013 2:48:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LuizChris Luiz
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Herb Chambers Honda of Seekonk:

Christopher's attitude and enthusiasm was great from the start. He was able to assess our needs quickly and made us feel very comfortable during what can be a stressful process. We were looking for an affordable option for our college student. He worked diligently to get us the best deal possible and we walked with a 2013 Honda Civic that we love! I would highly recommend both this dealership, and specifically Christopher, to anyone looking for a new vehicle!

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Response From: Herb Chambers Honda of Seekonk
Added: 5/28/2013 12:00:46 PM


Mary Lou:
Thank you for the review of Chris Luiz and Herb Chambers Honda of Seekonk. We look forward to a long-lasting relationship. We are grateful for the business.

Thanks again.

Scott

Scott Birtles
General Manager
Herb Chambers Honda of Seekonk

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bsp22400
5/23/2013 10:31:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LuizChris Luiz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Herb Chambers Honda of Seekonk:

Chris was immediately prepared to help my wife and I through the search and final decision process. Never a great experience, and in this case the trade in allowance for my wife's 2000 Honda Accord Coupe EX V6 was not very attractive. Nonetheless, with Chris' help we were able to assemble an offering that we felt was acceptable. The timelines were met and Chris remained at work after hours to meet with us when we picked up the Civic Hybrid. The overall experience was very good. Thank you! Paul & Carolyn Beattie, Fall River, MA

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Response From: Herb Chambers Honda of Seekonk
Added: 5/28/2013 12:05:45 PM


bsp22400:

Thank you for reviewing Chris Luiz and Herb Chambers Honda of Seekonk. We appreciate the valuable feedback on the trade in process it may help us evaluate our allowances in the future. Since you live so close I hope we see you for service if so please stop by the showroom to say hello I would love to meet you. Have fun with the new car.

Thanks again.

Scott

Scott Birtles
General Manager
Herb Chambers Honda of Seekonk

Twitter
kathyarn
5/19/2013 3:20:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew BeaulieuAndrew Beaulieu
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Honda of Seekonk:

I went to the dealership for service on my 2008 CRV and was approached by Andrew Beaulieu about purchasing a new car. I had absolutely no intention of purchasing a new car but Andrew pointed out the offers/benefits of buying a new CRV at this time, without the pushy sales pitch. The price, trade-in offer, interest rate and other incentives were all just too good to pass up. However, that is not where the story ends. After registering the car and transferring the plates, the dealership was unable to issue an inspection sticker due to the overly worn plates from my 2008 CRV. I work really long hours and had no idea how I was going to get to the registry to get new plates. So Andrew offered to take care of it for me. He didn't have to do this (I had already purchased the car) but he came to where I work, got the plates from the car, went to the Fall River registry (twice!!), attached the new plates, drove the car to the dealership to get the inspection sticker and finally drove it back to where I work. Now that is service!!! I can't say enough about Andrew and highly recommend him if you're in the market for a new Honda. I'm grateful for such a good deal but more grateful that there are people out there like Andrew Beaulieu who go above and beyond to help someone out!

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Response From: Herb Chambers Honda of Seekonk
Added: 5/28/2013 12:11:05 PM



kathyarn:

Great story about Andrew's commitment to please. Thank you for taking the time. The new CR-V was a great choice, enjoy it. I also would like to thank you for the review of Andrew. It is important that people are able to see the results of the work that he does. I love working with him. Thanks for choosing Herb Chambers for your automotive needs.

See you soon.

Scott

Scott Birtles
General Manager
Herb Chambers Honda of Seekonk

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