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Herb Chambers Hyundai of Auburn
Auburn, MA
1,307 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,307 reviews
April 23, 2024
My salesman Steve was excellent and treated like a special person. He was not pushy and explained how all the things in my suv worked. He was was nice my grandkids when they came in. if I needed any special person. He was not pushy and explained how all the things in my suv worked. He was was nice my grandkids when they came in. if I needed any help things on my suv call or come in. I would recommend him to my friends if they want to by a car. More
by Whitey40
Helpful April 20, 2024
Tim Acosta is very straight forward and easy to work with. Aside from having to wait for specific car to be shipped working with this dealership and Tim was as simple as it gets with. Aside from having to wait for specific car to be shipped working with this dealership and Tim was as simple as it gets More
by douglas_filosa
April 19, 2024
I have nothing but good things to say about them! We had an excellent experience buying our car, and the service department is wonderful! We had an excellent experience buying our car, and the service department is wonderful! More
by lorimandeville
April 18, 2024
The staff are always courteous and efficient. The waiting area is comfortable which makes it easy to work or just wait, especially because we live over 30 miles away. I gladly travel to Herb Cham The waiting area is comfortable which makes it easy to work or just wait, especially because we live over 30 miles away. I gladly travel to Herb Chambers for their quality service than stay local. More
by Nan P
April 18, 2024
Service provider recommended new front and back brake pads and rotors. When another mechanic took off the front pads, they looked exactly like the new ones. Not worn at all. The rear pads had some , but pads and rotors. When another mechanic took off the front pads, they looked exactly like the new ones. Not worn at all. The rear pads had some , but could go at least one more year. It’s a money scam!!! Their repair work was estimated at over $1,600! Two reputable garages gave estimates of $750-$800 for all Herb Chamber’s recommended work. You do not replace totally unworn brake pads. This is what I call thievery at its best. No services other than an oil change should be done at that dealership. They have lost a client who has bought their cars there for over 30 years. More
by phyllisjaillet
Employees Worked With
Spoke with service dept. last Sat. Don’t want to put down the wrong name.
April 18, 2024
Service was sub-par. Didn't do what was scheduled. Came in for oil change and tire rotation. Oil change was done but put in half a quart of oil to much. Tire rotation was Didn't do what was scheduled. Came in for oil change and tire rotation. Oil change was done but put in half a quart of oil to much. Tire rotation was never done. Had to go back to get what I paid for. Plus take out extra oil. Also was suppose to call when ready but I had to call after four hours to find out if vehicle was done. More
by donriv2u
Employees Worked With
migual vante
April 18, 2024
She was good. , have patience and great with customer. Always ready to listen and was helpful and I will like her to assist me in the future , have patience and great with customer. Always ready to listen and was helpful and I will like her to assist me in the future More
by Rosekwarteng730
Employees Worked With
April 17, 2024
Such service. Help me through everything. Scheduling is easy and they are so nice. I service my 2 Hyundai cars at this dealership Help me through everything. Scheduling is easy and they are so nice. I service my 2 Hyundai cars at this dealership More
by Eekande
Employees Worked With
Not sure. 3 persons took care of me
April 17, 2024
Everything from the first contact to the purchase was smooth. Nick, Paul, Nah and Ryan helped smooth. Nick, Paul, Nah and Ryan helped More
by Rsvp11364
April 12, 2024
Excellent staff. Friendly and professional. Got all my questions and concerns answered and had my family out the door with a brand new vehicle in record time. Highly Friendly and professional. Got all my questions and concerns answered and had my family out the door with a brand new vehicle in record time. Highly recommended More
by Youngxbt
