Reason for Visit: Service
I recommend this dealer: No
My Review of Herb Chambers Hyundai of Auburn:
Learn from others experience..... THINK TWICE BEFORE DEALING WITH THIS DEALERSHIP". All dealers are the same... however, this one really hits the lowest rung in customer service.
My experience with this dealer was extremly frustrating; and I empathize with customers sharing negative ratings for this dealership. I guess its not uncommon with Hyundai of Auburn (MA).
I had around 14k on my Santa Fe and the brakes lights came up frequently on my dash board. Went to the dealer; the service center mechanic "explained" the issue and said the warranty doesn't cover it. I would need to pay $159.00 from my pocket (including parts and labor).
Obviously, I didn't buy in... I raised the issue with service Manager and the Dealer Management at Herb Chambers-Auburn. Nothing happened... Got a cold shoulder.
Frustrated, next week I got the job done by local auto mechanic. All it took was replenish brake fluid and adjusting the brakes.
Never again I'm going to set foot in that crooked dealership.
Enligntened customer.
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