Herb Chambers INFINITI of Westborough

The employees we worked with at Herb Chambers of Westborough were fantastic(Anthony and Jason)!! Because of their knowledge, dedication and personalities we chose to purchase our Infiniti from them. Westborough were fantastic(Anthony and Jason)!! Because of their knowledge, dedication and personalities we chose to purchase our Infiniti from them. They made the purchasing process enjoyable and less stressfull than any previous car purchases that we had made. Normally there are not many laughs and fun when going through this process, however Anthony and Jason were quite the entertainers and should consider an opening act on the Las Vegas strip.To sum it up, our overall expeirience at Herb Chambers was wonderful. They were very well informed, answered all out questions, took us seriously and spent a lot of time helping us to make the right decision. More

Great Sales team I could not ask for better service Great Sales team I could not ask for better service Paul & Anthony were very friendly and helpful Anthony gave Me the best possible deal on our Great Sales team I could not ask for better service Paul & Anthony were very friendly and helpful Anthony gave Me the best possible deal on our 2009 Infiniti EX35,The price was better than we got from Internet sales To be honest, he beat the Internet prices We would recommend Herb Chambers Infiniti To anyone who wants great price and service Walter Jachimczyk Auburn,MA More

Over the years I think I've bought nine or ten cars for my wife and myself. Most of those transactions were either unpleasant or very unpleasant. After looking at new cars for about a month I stopped last my wife and myself. Most of those transactions were either unpleasant or very unpleasant. After looking at new cars for about a month I stopped last week at Herb Chambers Infinity Westborough. Actually, I called first and spoke to Joyce. I was shocked when she gave me a serious price over the telephone. That same day I went to the store and was introduced to Anthony Carilo and the sales manager (Paul I think). After a test drive and a very quick, professional, and friendly negotiation we agreed on a price for a new G37x (loaded) and a value for my trade in. The closing was September 30, two days later. Anthony handed me the keys (actually the car doesn't need a key) and it was done. Plates, registration, insuance, everything taken care of. He spent an unhurried hour and a half with my wife and I going over the new electronics and operation of the car. He was terrific. If I ever open a business that needs first rate professional sales people I'm comming after him. I think the best way to describe the transaction is, 100% professional. I would recommend this dealer and Joyce, Anthony and Paul without hesitation. Steve More

My husband & I have been Infiniti customers for the past 6 years and we were looking to buy a new EX35. The Infinity dealer in our home town did nothing to win our business. Herb Chambers Infiniti of West 6 years and we were looking to buy a new EX35. The Infinity dealer in our home town did nothing to win our business. Herb Chambers Infiniti of Westborough, however, did everything – and more – to win our business. The dealership is beautiful and everyone was extremely friendly and knowledgeable. Everyone we met took great pride in working for Herb Chambers. From the initial meeting – to driving away in our new EX35 – the overall experience was excellent. They both spent a good deal of time with us and exhibited a great deal of patience (as I changed my mind once or twice!). I honestly did not think they would be able to put us in a new EX35 with what we could afford – but they did and they did it by being open, honest and making us feel as though we were all on the same page. We will definitely recommend Herb Chambers Infiniti of Westborough to others. Thank you Anthony & Pranav for making this experience so positive – you have earned our future business! We love our new BLACK EX35! More

The Herb Chambers staff was friendly, professional and accommodating. They were quick to offer service and assistance. However, we appreciated the no pressure sales atmosphere from our salesman, Rich, so accommodating. They were quick to offer service and assistance. However, we appreciated the no pressure sales atmosphere from our salesman, Rich, so that we were able to make a decision within our time table rather than that of the dealership. The car buying experience was made a smoother process by the concientious work of our finance person and the general manager, Pranav Gill, who did not remain in his office but offered his assistance and casual conversation. We felt we were offered a fair price on our trade-in and our new vehicle and are happy were our decision. We also appreciated the understanding of the need to shop and test drive with small children and that that can hamper the process. My six year old is particularly grateful for his new Infiniti puppy, Elliot. We would definately reccomend Herb Chambers to others. More

I purchased a 2009 Infiniti G37 from this dealership, Paul & Anthony beat Inskip of Warwick price by $1800.00!! Paul arranged for the vehicle to be driven to my home in Cranston, RI for me to view and An Paul & Anthony beat Inskip of Warwick price by $1800.00!! Paul arranged for the vehicle to be driven to my home in Cranston, RI for me to view and Anthony did all the paperwork including the registration at RI DMV. My car was delivered to me by Anthony and he reviewed all the features and gave me his cell number for any follow-up questions. This was a customer service team and I appreciate their efforts! More

I was looking to buy a high quality vehicle and not have to deal with the typical experience of an over-aggressive sales force. I found that with the team at Infiniti in Westborough. They did not try and to deal with the typical experience of an over-aggressive sales force. I found that with the team at Infiniti in Westborough. They did not try and "nickel and dime" me, nor did we have lengthy drawn out negotiations. I was extremely happy with the price that I paid, and the professionalism of the entire staff. More

I located a Lexus sc430 on Auto Trader at Infiniti of Westborough. To get the process moving, Anthony and Paul helped facilitate the purchase of the Lexus with my trade-in. This was complicated because Westborough. To get the process moving, Anthony and Paul helped facilitate the purchase of the Lexus with my trade-in. This was complicated because I live in Marietta, Ga, but did not at any time deter their enthusiasm or professionalism as we co-ordinated the transaction. Pranav and Rich became involved to finalize the details over the phone and by mail. I drove my car to Westborough, made the exchange without any problem, and drove my "new" Lexus home to Georgia. My new car was everything that they said it was and more! The entire staff at Herb Chambers Infiniti of Westborough was absolutely wonderful. I count this as one of the easiest vehicle purchases of my life. Thanks! More

I was looking to buy a high quality vehicle and not have to deal with the typical experience of an over-aggressive sales force. They did not try and "nickel and dime" me, nor did we have lengthy drawn out to deal with the typical experience of an over-aggressive sales force. They did not try and "nickel and dime" me, nor did we have lengthy drawn out negotiations. I was extremely happy with the price that I paid, and the professionalism of the entire staff. They made the buying experience very simple and easy. I would have no problem going back and doing business with them. They followed up with me on every detail, and walked me through the entire process. Plus, the quality of the cars speak for themselves. They are very eager to earn your business. More

Herb Chamber's Infiniti of Westborough is an excellent dealership. I was very impressed by the Online information provided by Jean Ouellette. Timely e-mails with updates on inventory and specials. She dealership. I was very impressed by the Online information provided by Jean Ouellette. Timely e-mails with updates on inventory and specials. She was very prompt to return my emails and she was a pleasure to talk to over the phone. Jim Walmsley was the Sales Rep. that I worked with and he was extremely professional and never pushed me during the 3-weeks I was in contact with him. Jim's knowledge of the Infiniti G37X was exceptional and he answered all my questions promptly. Paul Martineau was the Sales Manager I worked with and he was very pleasant during the entire process. I wanted to purchase my new Infiniti from Jim because he was so helpful and the dealership is 4 miles from my home. The new car price was competitive. Unfortuantely, the price I was offered for my trade in was lower than the trade-in price I received from another dealership. So I purchased the car elsewhere. I would highly recommend that customers that were in the market for a new Infiniti shop the Herb Chamber's Infiniti. I will perform my maintenance there and continue to recommend them to others in the Metrowest area of Massachusetts. More